Capgemini

Global consulting, technology services, outsourcing

Lead Optical Engineer

Network Engineering & AdministrationUpdated on Nov 14

Full-timeNo salary listedIn-person

About the Job

Requirements

At least 6 years of experience.
Knowledge of at least one optical networking technology: Dense Wavelength Division Multiplexing (DWDM), Reconfigurable Optical Add-Drop Multiplexer (ROADM), or Optical Transport Network (OTN).
Experience with Network Management System (NMS) or Element Management System (EMS) monitoring tools.
Knowledge of incident and change management processes.
Strong troubleshooting skills and communication skills.

Responsibilities

Monitor and manage DWDM, optical transport, and fiber network alarms.
Perform fault isolation, troubleshooting, and restoration activities.
Execute maintenance activities and change implementations.
Coordinate with field teams and vendors during outages.
Handle incidents, service requests, and customer escalations.
Maintain accurate ticket documentation and operational records.
Support 24x7 Network Operations Center (NOC) operations and bridge calls during major incidents.
Develop plans for projects in the employee's area.
Manage costs and profitability for a work area.
Manage an agenda to meet agreed targets.
Facilitate and coach teams and help move them forward.
Understand and anticipate client needs and consider broader implications beyond immediate problems.

Job Description

Lead Optical Engineer

Experience-6+Years

Location-Gurgaon,Hyderabad

About Us

Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.

Key Responsibilities

Monitor and manage DWDM, Optical Transport, and Fiber network alarms.
Perform fault isolation, troubleshooting, and restoration activities.
Execute maintenance activities and change implementations.
Coordinate with field teams and vendors during outages.
Handle incidents, service requests, and customer escalations.
Maintain accurate ticket documentation and operational records.
Support 24x7 NOC operations and bridge calls during major incidents.

Mandatory Technical Skills

Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fine
NMS/EMS monitoring tools.
Incident and change management processes.
Strong troubleshooting and communication skills.

What you'll love about working here

We offer a range of career paths and internal opportunities within Capgemini group.
At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Description - Grade Specific

Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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