Center 1 (19052), United States of America, McLean, Virginia

Manager - Project Manager, Fuse Program Management Office (PMO)

Capital One Enterprise Risk Management (ERM) team is seeking a Manager, Project Management for Fuse, our internal Governance, Risk, and Compliance (GRC) platform. With Fuse, we seek to make risk management easier, more intuitive, and more accessible to associates across the company who need to manage risk as they deliver valuable products and services to our customers.

Are you passionate about leading change and driving transformation? We are looking for a dynamic and strategic Project Manager to lead our Program Management Office (PMO) for Fuse. In this role, you will be the linchpin that connects our product teams, stakeholders, and end-users, ensuring seamless project execution and effective change management. You will maintain a bird’s-eye view of the Program status, navigate complex challenges and play a pivotal role in transforming risk management.

Key responsibilities include, but are not limited to, the following: 

• Program Oversight:  Develop and maintain a comprehensive view of Program status, key milestones, and risks. Provide clear visibility to senior leadership and stakeholders, enabling data-driven decision making

• Strategic Partnership: Collaborate closely with product teams to align on roadmapping, resourcing and delivery timelines. Ensure project goals are in sync with broader Program level objectives

• Change Management Leadership: Lead change management initiatives to ensure successful adoption of Fuse by our users. Develop Communication and training plans that drive engagement and minimize disruption

• Transformation Catalyst: Be the driver of transformation, challenging status quo and identifying opportunities to enhance our delivery processes. Leverage industry best practices to implement innovative solutions that create value and mitigate risks  

• Stakeholder Engagement: Build strong relationships with stakeholders at all levels. Facilitate discussions, manage expectations and ensure alignment across cross - functional teams

• Continuous Improvement: Monitor and evaluate Program performance. Identify areas of improvement and implement changes to optimize efficiency and effectiveness

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years of project management experience

• At least 2 years of process management, risk management, audit or change management experience

• At least 2 years of experience using project management tools (Risks, Assumptions, Issues, and Dependencies (RAID), Waterfall, Agile)

• At least 2 years of experience using Google or Microsoft Office Suite

​Preferred Qualifications:

• Project Management Professional (PMP) certification, Scrum Master certification, Lean Six Sigma certification or Internal Auditor certification

• 1+ years of experience in the financial industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).