Senior Technical Support Scientist
Abbott
Senior Technical Support Scientist
Abbott
Makes heart devices, glucose sensors and lab tests
Abbott in Ireland
Abbott has maintained a strong presence in Ireland since 1946 and celebrates its 80th anniversary in the country in 2026. The company supports the Irish healthcare sector with a broad portfolio spanning diagnostics, diabetes care, medical devices and nutritional products. Today, Abbott employs more than 6,500 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
Abbott Ireland Diagnostic Division Sligo
Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.
Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.
*Please note any offer of employment for this position is conditional upon the successful completion of a pre-employment medical examination, including drug and alcohol screening, conducted by a medical practitioner designated by the Company.”
MAIN PURPOSE OF THE ROLE
To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective technical support of DRO and BRO products.
Independently manage complex, long-duration projects, product improvements and investigations. Proactively identify opportunities for significant operational, process, or product improvements. Proactively identify opportunities for significant operational, process, or product improvements.
MAIN RESPONSIBILITIES
The position impacts on plant and technical operations, as well as manufacturing and financial exposure of decisions.
Project Management: Independently design, manage, and conduct complex long duration projects, product improvements, and investigations (or supports Third Party Manufacturing projects).
Product and ProcessImprovements: Independently manage complex long duration projects, product improvements, and investigations. Recognizes opportunities and proposes novel ideas for significant operational, process or product improvements. Proactively identify opportunities for significant operational, process or product improvements. Perform or support test and process method modifications, considering CQAs, critical process parameters and analytical performance characteristics. Identify technical alternatives and make risk-based decisions within the area. Use technical data that interacts with multiple areas and processes. Provides diverse, independent technical data and insight to support risk management evaluation and assessment.
Design control and riskmanagement:Effectively balances compliance risk and business risk to create and review risk management files.
Complaint and internal investigations:Independentlymanagescomplexinvestigations to resolution. Demonstratesadvancedstatisticaltechniques, MAIC and orprojectmanagementtools. Providesauditinputs and support as required
Technical Support:Assist in resolution of multiple complex technical and quality issues across ADD Sites, TPMs and or functions (instrument;reagents; software and commodities). Anticipate, recognize and resolve technical issues.
Sharing Knowledge:Presents complex technical information to internal and external groups. Shares scientific information and expertise with customers and regulatory agencies. Experience mentoring and teaching others to facilitatetimely resolution of product and process technical issues.
Strategic and Results Orientation:Demonstrates fiscal responsibility through actionable recommendations and accomplishments. Translates top-level goals to specific goals and aligns activities with respective strategic business priorities.
EHS: Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager. Ensure Environmental procedures e.g. recycling, waste minimization are adhered to and improvements made where possible.
Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives.
Independently manages internal or external product investigations and related CAPA activities.
EHS Requirement
To ensure Environmental health & Safety standards are met and all EHS regulations and procedures are adhered to. Foster an awareness of Environmental Health & Safety in the plant and promote a culture of continuous improvement.
EDUCATION & EXPERIENCE
Third Level Qualification in a relevant discipline.
4-6 years’ related work experience. Advanced degree preferred. (Advanced degree(s) may offset required years of experience).
SKILLS
Ability to work with all levels of management.
Effectively communicates with project team and other site personnel.
High level of interaction with other Abbott sites; some interaction at corporate level as well as with external customers and agencies.
Ability to work with all levels of management.
Effectively communicates with project team and other site personnel.
High level of interaction with other Abbott sites; some interaction at corporate level as well as with external customers and agencies.
Provides scientific and technical leadership and direction to project teams or other cross-functional teams to meet established timelines and departmental goals and objectives.
Independently manages internal or external product investigations and related CAPA activities.
Connect with us at www.abbott.com and on LinkedIn, Facebook, Instagram, X and YouTube.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.
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