Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

The Information Security Operations Analyst oversees Security Operations to proactively identify, analyze, and remediate security vulnerabilities while supporting incident response efforts to mitigate risk. This role is responsible for monitoring system alerts, reviewing logs, and collaborating with various technology teams to develop security solutions and enhance defenses. Additionally, this individual is required to stay abreast of current industry trends, implement security best practices, and ensure the operational integrity of security systems to protect the organization's infrastructure.

DUTIES & RESPONSIBILITES

Conduct in-depth analysis of vulnerabilities identified through assessments and implement effective remediation strategies to mitigate risks and strengthen the security posture.
Support security incident response oversight, validating response, and suggesting improvements.
Identify, track, investigate, and resolve system alerts and security incidents reported to Information Security.
Participate in the planning, designing, and implementing Information Security projects, under the direction of the Information Security Manager and/or senior team members.
Act as liaison to other technology teams to effectively communicate and deliver security solutions.
Provide analytical and technical security recommendations to other team members, other technology teams, security management, and business stakeholders.
Maintain up-to-date detailed knowledge of the IT security industry including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors.
Identify and analyze new and emerging threats to determine impacts to the Bank and provide guidelines and recommendations pertaining to opportunities to strengthen the Bank’s security landscape across defense layers.
Maintain the operational configurations of all implemented security solutions in accordance with established baselines, specifically for those systems that are partially or fully managed by the Information Security Team.
Participate in defining, maintaining, and auditing up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.).
Create and maintain dynamic dashboards and/or scorecard for visibility of Information Security Governance activities.
Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines and procedures) under the direction of the Information Security Manager and/or senior team members, where appropriate.
Recommend additional security solutions or enhancements to existing security solutions to improve overall enterprise security.
Provide on-call support for security incident response.
Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS

A Bachelors degree in Information Technology/Computer Information Systems or a related field is required.
SANS, IA, GIAC, SSCP, CISA, CEH, Security+ and / or similar certifications is a plus.
Minimum four years of experience supporting Information Security Operations, Threat Intelligence, Vulnerability Management and/or Security Incident Response is required.
In-depth technical knowledge of and experience with one or more common security products and toolset (firewalls; intrusion prevention systems; web-security content management; identity, privileged access, authentication services; SEIM; etc.) is required.
Working technical knowledge of wider a cross-section of the common security products and toolsets.
Experience in proactively identifying potential Information Security controls risks, issues, and opportunities through analytical thinking and offering sustainable recommendations that address root cause rather than symptoms.
Experience with software development, scripting languages, and electronic banking technologies are a plus.
Ability to relay technical information to both technical and non-technical personnel.
Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation.
Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
High proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
Working technical knowledge of several infrastructure technologies (such as Active Directory, Server 2016 & 2019, Azure, M365, and various AV products, Vulnerability Management) is preferred.
Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades.
Occasional travel to other First American Bank locations, Bank functions and training facilities may be required.
Typical hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
Punctuality is required to maintain First American Bank’s customer service standards.

Compensation: 105000 to 120000 (USD)

About the company

First American Bank is a privately held, full-service bank with locations in Chicago, Miami, Tampa, and Milwaukee. It provides traditional, personalized service alongside modern self-service banking apps, serving individuals, families, and businesses with personalized banking solutions, expert lending, and wealth management. Customers use the bank’s services through in-branch guidance and digital channels for everyday banking, loan applications, and investment planning. Unlike many banks that focus on short-term goals, being privately owned allows First American Bank to emphasize long-term relationships and a customer‑focused approach, supported by a collaborative workplace. The bank’s goal is to help clients achieve financial success by combining tailored personal service with convenient digital tools.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Elk Grove Village, Illinois

Founded

1903

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Simplify's Take

What believers are saying

September 9, 2026 COBRA administration launch expands Health Account Services beyond HSA and FSA.
May 6, 2026 and recent commercial hires signal aggressive middle-market hiring in Chicago.
Q2 2026 assets reached $8.63 billion, with 13.77% CET1 and 1.52% ROA.

What critics are saying

The 2004 DOJ redlining consent order still shadows lending culture and exam scrutiny.
First American Bank must retain Wintrust veterans like Joyce and Turano or lose commercial momentum.
A severe compliance failure could trigger CFPB, DOJ, and reputational exits across Chicago communities.

What makes First American Bank unique

Privately held ESOP structure lets First American Bank keep local credit decisions.
Its 59 branches span Illinois, Florida, and Wisconsin, giving regional deposit and lending reach.
The bank combines commercial banking, wealth advisory, and Health Account Services under one franchise.

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Benefits

Training Programs

Company News

First American Bank

Sep 9th, 2026

First American Bank Health Account Services expands benefits offering with COBRA administration.

First American Bank Health Account Services expands benefits offering with COBRA administration. September 09, 2026 Written by First American Bank ELK GROVE VILLAGE, Ill., September 9, 2026 - First American Bank Health Account Services is expanding its employer benefits solutions with the addition of COBRA administration, in October 2026. The new service broadens the company's employee benefits offering for employers and benefits brokers nationwide. The addition of COBRA administration complements the Bank's existing health savings account (HSA), flexible spending account (FSA), health reimbursement arrangement (HRA), and commuter benefit services, giving employers and benefits brokers one trusted partner for a broad range of employee benefit needs. The service will include member communications, premium billing and collection, required notice generation and fulfillment, reporting capabilities, online elections and open enrollment, and dedicated support for employers and members. "Adding COBRA administration allows us to support employers and brokers across even more of their benefits needs," said Mitch H. Rosenbloom, FVP, Health Account Services Sales Manager at First American Bank. "Our focus remains on delivering responsive service and providing dedicated contacts who understand each organization and its employees." The new offering reflects First American Bank Health Account Services' continued commitment to helping employers simplify benefits administration while delivering knowledgeable, personalized support. By expanding its suite of benefit account services, the Bank provides employers and benefits brokers with a single, trusted resource for managing a wider range of employee benefits. COBRA administration services will be available beginning in October 2026. About First American Bank. Recognized by Morningstar as one of the nation's top 20 HSA providers, First American Bank Health Account Services offers end-to-end administration for a comprehensive suite of benefit solutions, including HSAs, FSAs, HRAs, commuter benefits, and upcoming COBRA administration services. Backed by the strength and stability of First American Bank, a full-service financial institution with $8 billion in assets and 59 branches and offices across the Chicago, Miami, Tampa, and Milwaukee markets, First American Bank Corporation provide commercial banking, wealth advisory, and personal banking solutions. One trusted partner for your employee benefit accounts. You might also be interested in Florida Market President Brian Hagan sat down with Capital Analytics' "Invest:" to talk First American Bank's growth, family-owned businesses, and partnership-first banking. First American Bank Health Account Services is now integrated with Employee Navigator, empowering brokers and employers to manage HSAs, FSAs, HRAs, and other benefit accounts through a single platform―reducing administrative work, improving accuracy, and enhancing the employee benefits experience. Become a First American Bank Insider Get the latest financial news, business insights, and investment tips directly to your inbox.

Business Insider

May 6th, 2026

First American Bank expands Chicago Middle Market team with Courtney Joyce.

First American Bank expands Chicago Middle Market team with Courtney Joyce. May. 6, 2026, 08:00 AM ELK GROVE VILLAGE, Ill., May 06, 2026 (GLOBE NEWSWIRE) - First American Bank has appointed Courtney Joyce as a Vice President of Middle Market Commercial Banking, based in the bank's Orland Park, Illinois office. Joyce joins the commercial banking team from Wintrust Commercial Banking, where she spent nearly eight years working with middle market business owners across the greater Chicago area. Joyce began her commercial banking career as a Credit Analyst and advanced through roles in portfolio management and relationship management before becoming Vice President at Wintrust. That experience gives her a practical understanding of what business owners need from their bank, from thoughtful credit guidance to responsive, long-term support. She holds a bachelor's degree in Accounting and Business/Management from Saint Xavier University. At First American Bank, Joyce will develop and manage commercial relationships with middle market companies, helping business owners address their lending needs and connect with the bank's broader commercial banking resources. "Courtney understands commercial lending from the ground up," said Mark E. Kroencke, Executive Vice President and Commercial Division Head at First American Bank. "She brings the kind of practical experience, judgment, and relationship focus that business owners value." First American Bank's commercial banking division serves business owners across Illinois, Wisconsin, and Florida with lending, treasury management, and advisory services. The bank's privately held structure supports a long-term, relationship-driven approach, with employees participating in ownership through an Employee Stock Ownership Plan. "I joined First American Bank because the culture is built around local decisions, ownership, and long-term client relationships," said Joyce. "That is the kind of environment where I can do my best work for business owners." Joyce's appointment reflects First American Bank's continued investment in experienced commercial lending talent across its core markets. It also reinforces the bank's position as a strong choice for middle market companies that want access to sophisticated banking capabilities without losing the personal attention and consistency of a relationship-focused bank. Outside of her professional role, Joyce serves as Treasurer for Park Lawn, a nonprofit organization serving individuals with intellectual and developmental disabilities. About First American Bank First American Bank is a full-service bank with $8 billion in assets and 59 branches and offices serving the Chicago, Miami, Tampa, and Milwaukee markets. The bank provides commercial banking, wealth advisory, and personal finance solutions. First American Bank is a Member FDIC. Markets Insider and Business Insider Editorial Teams were not involved in the creation of this post. Your Market View | Name | Price | +/- | % | Date | | TSLA | 418.36 | -3.94 | -0.93 | Official Close 5/15/2026 | | AAPL | 299.80 | -0.43 | -0.14 | Official Close 5/15/2026 | | MSFT | 419.70 | -2.31 | -0.55 | Official Close 5/15/2026 | | NFLX | 86.80 | -0.25 | -0.29 | Official Close 5/15/2026 | | SPOT | 435.49 | -1.45 | -0.33 | Official Close 5/15/2026 | Find News News

Associated Press

May 5th, 2026

First American Bank names Jim Turano Chicago commercial group head

First American Bank has appointed James R. Turano as Commercial Group Head for its Chicago market, based in Orland Park, Illinois. Turano previously served as Senior Vice President and Division Manager at Wintrust Commercial Banking. In his new role, Turano will lead commercial banking efforts in Chicago, working with business owners and lending teams to strengthen relationships and support financing needs for middle market and closely held companies. The appointment reflects First American Bank's strategy to add experienced commercial banking leaders who understand privately held companies. First American Bank is a full-service institution with $8 billion in assets and 59 branches across Chicago, Miami, Tampa and Milwaukee markets. The bank's privately held structure enables focus on long-term client relationships and local decision-making. Employees participate in ownership through an Employee Stock Ownership Plan.

ApartmentBuildings.com

Sep 5th, 2025

Continua, Oldtown Snag $50M Financing for Miami Apartments

Continua Developments and Oldtown Capital Partners landed a $40 million senior loan from First American Bank for the Urbania NoMi 125 St. project in Miami.

GlobeNewswire

Apr 15th, 2025

First American Bank Strengthens Leadership Team with Alex Pascual as Commercial Lending Group Head

With over 25 years of experience in commercial banking, Pascual joins the bank from Amerant Bank, where he served as Senior Vice President, specializing in business development and managing complex lending solutions for small to mid-sized businesses across various industries.