Contract and Privacy Manager - Public 360°

Job Description

Contract and Privacy Manager Public 360°- Tieto Indtech (m/f/d)

Ready to bring privacy, contracts and product development together?

At Public 360°, we are looking for someone who can make complex contract and privacy matters clear and actionable. As Privacy and Contract Manager at Tieto, you will work closely with Sales, Legal, Privacy and Product to connect customer commitments, commercial agreements and product development.

This role is dedicated to Public 360° and the development and delivery of the product. Public 360° is a Nordic platform for case and document management in the public sector, helping organisations connect workflows, support decision-making and simplify everyday work for employees and citizens.

Based in the sales organisation, you will be a key partner when assessing customer needs, negotiating agreements and embedding privacy throughout the product lifecycle. You will conduct initial legal and privacy reviews, negotiate within your authority and involve Group Legal and Privacy in complex matters. Overall legal responsibility and final legal review remain with Group Legal.
 

Why this could be your next move

This is an opportunity to combine commercial understanding with contract management and hands-on privacy work in a Nordic product environment. Working closely with both customer-facing teams and product development, you will help Public 360° turn requirements into workable agreements, effective processes and privacy built in from the start.

 

What you will do

Contracts and commercial agreements

• Draft and review customer contracts, Data Processing Agreements (DPAs), amendments and responses to Requests for Information (RFIs), using standardised templates and checklists.
• Conduct initial legal and privacy reviews, identify deviations from standard terms and flag risks to Group Legal.
• Negotiate customer contracts and DPAs within your authority, escalating complex legal and privacy matters to Group Legal and Privacy.
• Develop and maintain contract and DPA templates for different markets, and establish a structured process for incorporating new or updated terms.
• Maintain an organised contract repository, track versions, amendments, contract status and renewal dates, and follow up on alignment with relevant laws, regulations and internal policies.

Privacy in Public 360°

• Drive operational privacy work for Public 360° and related services throughout their lifecycle, from early development through delivery.
• Partner with Product on privacy governance and privacy by design, translating privacy requirements into practical guidance for the product roadmap, architecture and design.
• Conduct and maintain Privacy Impact Assessments and Privacy Risk Assessments, and highlight how customer requirements affect product design.
• Develop and maintain privacy processes, contribute to the Release Management Process and follow up on audit findings and remediation.
• Maintain customer-facing privacy documentation, handle privacy incidents with appropriate escalation, and assess suppliers and subcontractors against Tieto’s privacy standards.

Advice and collaboration

• Act as an approachable partner for Sales and Product on GDPR, data handling, regulatory interpretation and privacy requirements in customer engagements.
• Engage early in high-risk sales opportunities to identify legal complexity and privacy considerations.
• Assess the feasibility of requirements relating to data residency, sub-processors and compliance, and translate agreed positions into clear contractual terms.
• Work with Product to ensure customer privacy commitments are understood and deliverable, highlighting gaps between requirements and current product capabilities.
• Keep Sales informed about contract status, terms and escalation timelines, helping customer engagements move forward with clear expectations.
   

What you bring

• A legal background is an advantage, but not essential if you have at least three years of contract management experience in B2B SaaS, software or services, together with experience in sub-processor management.
• An understanding of Data Processing Agreements and GDPR fundamentals, and familiarity with tender processes.
• Experience working in a Nordic organisation, with fluency in English and one of the Scandinavian languages.

Your approach

• You make legal and privacy topics understandable for colleagues without a legal background.
• You are structured and detail-oriented, and comfortable working to tight deadlines in a sales-driven environment.
• You take initiative, anticipate needs and raise potential issues before they escalate.
• You enjoy taking ownership of your work while finding solutions together with others.

• If you hold a professional certification in contract management, such as CPCM or CCM, we would love to hear about it.
  
   

Ready to join us?

Would you like to use your contract and privacy experience to contribute to the continued development of Public 360°? We look forward to hearing from you.

Employment: Full-time

Reports to: Head of Sales

Location: Denmark, with Norway or Sweden as possible alternatives

Questions about the role? Contact Keld Zornig, Head of Sales Public 360°, at [email protected]

Qualifications

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto

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