Global Head of Long-Term Containment
TikTok
Global Head of Long-Term Containment
TikTok
Short-form video platform with ads
The Long-Term Containment team sits in the "Contain" phase of the risk lifecycle. While our Response teams optimize for speed and near-term risk reduction, Long-Term Containment optimizes for thoroughness - the implementation of durable enforcement work that prevents the same harm from resurfacing. The team owns sustained enforcement on the platform's most persistent and high-severity harms, and feeds its insights upstream to Prevention teams to drive root-cause remediation. As the Global Head of Long-Term Containment, you own the strategy, performance, and people of the entire Long-Term Containment function. You lead a global organization of leaders - each running a dedicated team of analysts responsible for tackling Hateful and Harassment Behavior, Violent Extremism, Youth Safety, and High-Risk Regulated Activities and Account Integrity. This is a leader-of-leaders role. You set the global containment strategy across all prioritised harm verticals, decide where the organization invests its enforcement capacity, and are accountable for the outcomes that define the team: fewer repeat escalations, lower issue prevalence, lower discoverability, and durable enforcement that holds over time. Your team is responsible for converting escalation signals into broad, lasting mitigations rather than one-off actions. You represent Long-Term Containment to Trust & Safety leadership and to cross-functional partners across Policy, Product, Operations, and Data Science, and to external safety organizations and industry bodies where relevant. Please note that this role involves oversight of teams exposed to sensitive and potentially disturbing content spanning violent extremism, hateful behavior, youth safety, and other high-severity harms. We are committed to the well-being of our people and provide comprehensive wellness and resilience support to every member of the team. Responsibilities: - Own the global long-term containment strategy across all prioritised harm verticals -e.g. Hateful and Harassment Behavior, Violent Extremism and Dangerous Actors, Youth Safety, and High-Risk Regulated Activities and Account Integrity. - Lead, develop, and grow a team of leaders who each manage a team of individual contributor analysts; coach your leaders, build the bench, and hold a consistent bar for performance and delivery across regions. - Drive delivery for the function's headline outcomes, escalation reduction, prevalence, discoverability, and recidivism, and ensure the team is on track. - Own and evolve the Long-Term Containment operating model, including the trend-led containment cycle, so escalation signals are expanded into long term mitigations rather than handled ticket by ticket. - Partner with the Prevention teams to close the containment gaps their root cause analyses surface. Feed enforcement insight and signals back upstream to drive systemic, root-cause fixes across Policy, Product, and Operations. - Represent the team to senior leadership, cross-functional partners, and external safety organizations and coalitions, shaping risk-mitigation strategy at scale and securing the alignment and resources the function needs. - Drive operational rigor across roadmap, OKRs, and headcount planning, and champion the well-being, resilience, and well being best practices of a team exposed to sensitive content.
Minimum Qualification(s): - 5+ years of experience in Trust & Safety, Risk, or adjacent integrity domains. - 5+ years of experience managing managers and leading larger organisations across multiple regions. - Demonstrated experience owning enforcement or risk strategy across several harm areas at scale, with a clear record of shipping systemic, long-term mitigations. - Exceptional communication and stakeholder-management skills, with the ability to influence senior leaders, align cross-functional teams, and represent a function to external partners. Preferred Qualification(s): - Strong data fluency, with the ability to partner with Data Science, Product and Engineering teams and to set the metrics and measurement approach while also driving our tooling roadmap. - Experience building or scaling a Trust & Safety, enforcement, or investigations organization - hiring leaders, standing up operating models, and standardizing methodology across regions. - Direct experience across two or more of the team's harm domains - organized hate and harassment, violent extremism and dangerous organizations, youth safety, or regulated activities and account integrity - with clear accountability for durable outcomes rather than ticket-level handling. - Demonstrated experience embedding AI and LLM tooling into Trust & Safety workflows, with measurable gains in analyst throughput, enforcement precision, or detection of adversarial content.
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $189800 - $487200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
Explore more opportunities at TikTok