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Digital Realty

Global data center REIT with interconnection

Site Engineer 2

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 3 years of experience in mission-critical facilities operations or engineering, or equivalent equipment experience involving site-relevant mission-critical assets such as UPS, HVAC, generators, and fire/life-safety systems.
  • Hands-on electrical or mechanical skill, with competence in the other area.
  • Strong knowledge of UPS systems and architectures.
  • Strong knowledge of cooling systems and architectures.
  • Strong understanding of infrastructure redundancy configurations, equipment, and related risks, including N+1, 2N, ATS/STS, and failover scenarios.
  • Strong knowledge of energy-efficiency principles.
  • Strong interpersonal, presentation, and communication skills, including the ability to respond verbally and in writing to sensitive issues, complex inquiries, or complaints.
  • Detail orientation and strong organizational skills.
  • Proficiency in Microsoft Word, Excel, and Outlook, and familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCAD.
  • Basic understanding of emergency situations and escalation processes.
  • Strong understanding of computerized maintenance management systems (CMMS), data center infrastructure management (DCIM), and power metering systems.
  • Ability to lift and handle up to 50 pounds; bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment; work under a raised data center floor; and climb ladders up to 16 feet to reach plenum spaces.

Responsibilities

  • Contribute to daily site operations, including creating and modifying site operating procedures, creating change-management tickets, preparing timely incident reports, and performing site maintenance, repairs, and inspections to support high data-center availability.
  • Learn facility layouts and the operation of mechanical, electrical, and plumbing systems, and accurately illustrate site-specific system one-lines.
  • Learn equipment nomenclature standards and equipment locations, facility drawings and specifications, equipment sequences of operation, standard operating procedures, and emergency operating procedures.
  • Learn customer service-level agreements, engineering-specific lease obligations, and the facility’s top 20 emergency operating procedures.
  • Understand building management system (BMS) alarm functionality, alarm escalation and acknowledgement, and data and trend extraction.
  • Follow Digital Realty event management, event escalation, and incident reporting procedures.
  • Use the computerized maintenance management system to create, edit, implement, and close change-management work orders.
  • Create, edit, resolve, and close incident reports following site incidents.
  • Follow maintenance and operations standards and Digital Realty environmental and occupational health and safety standards.
  • Learn the operation, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data-center operations and customer service-level compliance.
  • Supervise construction activity and installations as required.
  • Execute site-specific change-management processes, including creating methods of procedure for low-risk preventive maintenance and repairs and overseeing the work as it is performed.
  • Troubleshoot site mechanical and electrical systems.
  • Respond to unplanned events without immediate supervision.
  • Complete rounds and inspections efficiently and detect anomalies.
  • Develop or improve standard operating procedures for site-specific equipment.
  • Develop knowledge of local customer businesses and data-center operations.
  • Support required accreditation initiatives, including SSAE 16, SOC 2, and ISO 27001.
  • Complete Digital Realty Critical Awareness Training.

About the Company

Digital Realty

Global data center REIT with interconnection

Digital Realty Trust owns and operates a global network of data centers and leases space to thousands of customers, providing essential real estate infrastructure for the digital economy. Its offerings include wholesale, hyperscale, and retail colocation spaces, plus interconnection services that let tenants directly connect to cloud providers and networks within the data center ecosystem; customers sign long-term leases to ensure stable revenue. The PlatformDIGITAL platform ties its facilities together to support multi-cloud workloads and data movement across locations. The company differentiates itself with a large, multi-continent footprint, a history of strategic acquisitions, and emphasis on sustainability through renewable energy use and green funding. Its goal is to enable scalable, interconnected digital infrastructure for customers while expanding its own portfolio and services.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Austin, TX
Founded
2004

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