Dental Front Office Coordinator

General Overview

Schedule: 

Monday: 8:00am - 4:30pm 
Tuesday: 7:00am - 3:30pm 
Wednesday: 8:00am - 4:30pm 
Thursday: 7:00am - 3:30pm 

Responsibilities

As our Dental Front Office Coordinator, you will:

• Greet and welcome patients while creating a positive first impression
• Answer incoming calls and confidently assist patients with questions and scheduling
• Schedule and confirm appointments while helping maintain a productive patient schedule
• Check patients in and out and maintain accurate patient records
• Discuss patient balances and financial responsibilities clearly and professionally
• Collect payments at the time of service
• Help patients understand treatment, insurance, and financial information
• Partner closely with the clinical team to ensure a seamless patient experience
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment

Qualifications

Required Qualifications:

• 1+ year previous dental front office experience
• Strong understanding of dental office workflows and terminology
• 2+ years' experience answering phones, scheduleing and communicating with patients
• 1+ years expereince discussing financial responsibilities and collecting payments
• Friendly, professional, patient-centered communication style
• Strong organization and attention to detail
• Reliable, positive, and team-oriented

Preferred Qualifications:

• Experience with dental insurance verification and benefits
• Treatment planning or financial presentation experience
• Dental billing experience
• Experience with dental practice management software

About Lakeside Dental

At Lakeside Dental, we believe the patient experience begins before a patient ever sits in the dental chair. We’re looking for someone who understands dentistry, enjoys building relationships with patients, and takes pride in helping both patients and the practice succeed.

If you’re an experienced dental front office professional who is personable, confident, organized, and passionate about taking great care of patients, we’d love to meet you.

Apply today and take the next step in your dental career with Lakeside Dental!

Apply today and learn how you would be a great fit for our amazing dental team!

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.