Operations Technician

Job Description

Are you an experienced manufacturing leader driven to bring cutting-edge solutions to a rapidly growing industry?

As an Ops Tech/Area Supervisor at Suterra, you'll drive process control and oversee a dynamic team of individuals producing products for sustainable agriculture. You will gain experience in all aspects of our operation including production area oversight, quality control, engineering support projects, continuous improvement projects, and supply chain logistics.

This position is based in our Bend, Oregon headquarters and requires onsite presence Monday – Friday 5:00 am-3:30 pm. (4 to 5 ten hour days per week). Our production facility is clean, temperature controlled, and involves light duty manufacturing on a variety of custom equipment.

This is an exciting opportunity to join a fast-paced and innovative Biotech manufacturing operation in Central Oregon. The Operations Technician position will provide experience in all aspects of the operation including area oversight, quality control, engineering projects, continuous improvement sessions, and supply chain management. After training is completed between these groups, the person is expected to be promoted to an Area Supervisor role.

The Area Supervisor will rotate through different areas of responsibility to facilitate their development. During the rotations, they will work with additional business groups including Purchasing, Sourcing, Engineering, Product Development, and outside vendors.

Regardless of the area assigned, they'll strive for continuous improvement through the implementation of LEAN principles. This person will help facilitate problem-solving sessions with peers and production operators to improve the quality of our product and the production environment.

Responsibilities and Dynamics in the role:

Oversight of an assigned area within the operation, which will change based on the needs of the business and the individual's development. Rotations include

• Production Area Oversight:
  • Support the operating team by teaching best practices
  • Task operating team members with work based on Forecasts and Orders
  • Maintain an accurate inventory of Raw Materials and Finished Goods through the use of our ERP system
• Support special projects such as:
  • New equipment commissioning
  • Experimental product construction
  • Engineering improvement projects
  • Ops efficiency improvements
  • New technology research and integration
  • Equipment Specification
• Supply Chain Ownership:
  • Facilitate local and international shipping between business sites and to our customers
  • Oversee the supply of raw materials in an organized fashion to a variety of different production areas
• Propose improvements to process and equipment by writing proposals that include ROI calculations
• Lead problem-solving sessions with quality and operations team members
• Use ERP (Dynamics AX) to maintain inventory/shipping/operations records
• Maintain efficient communication with vendors and internal stakeholders

Qualifications

Beneficial qualities and skillsets:

• Proficient in the Microsoft Office suite and highly confident using computers
• Demonstrated experience managing short and long-term projects.
• Strong written and oral communication skills are essential. The ability to communicate professionally in high-pressure situations is critical.
• Enthusiasm for teamwork across multiple functions of the organization.
• Experience in teaching and or educating peers on new processes/equipment.
• Demonstrated ability to solve problems while understanding risks to resources and deadlines.
• Mechanical, Electrical, Software proficiencies will be given special consideration.
• Demonstrated experience supervising others. 
• Prior success managing short and long-term projects. 
• Bring a positive approach to new projects or responsibilities, we are here to learn and have fun. 
• Enthusiasm for cross-functional teamwork.  

Pay Range: $28/hr. with structured increases based on work center proficiency and task completion.

Additional Information

Why Suterra?

We’re not just another manufacturing company. Suterra is the world’s leader in pheromone-based pest control, part of The Wonderful Company family of brands. With a modern, state-of-the-art facility in beautiful Bend, Oregon, we’re growing fast and investing heavily in innovation, people, and sustainable solutions.

You’ll join a passionate team where your ideas matter — and your work truly makes a difference.

Join a team that’s agile, creative, and deeply committed to building a better future — one process at a time.

In addition to a competitive salary, we provide an exceptional benefits package, including:

• Comprehensive health insurance (with employer-paid coverage options)
• Generous paid time off and holidays
• 401(k) with company match
• Wellness and employee assistance programs
• Professional development opportunities

Ready to roll up your sleeves and shape the future of sustainable agriculture? Apply now and let’s grow together.

Suterra is wholly owned by The Wonderful Company

The Wonderful Company, headquartered in Los Angeles, is a privately held $6 billion global agribusiness company with consumer brands including Wonderful® Pistachios, Wonderful® Halos®, POM Wonderful®, FIJI® Water, JUSTIN® and Landmark® wines, as well as the Teleflora® flower delivery service.

In 2025, Wonderful ranked No. 1 on the 2025 PEOPLE “Companies That Care” list and named one of Fortune “100 Best Companies to Work For” for the second consecutive year.

To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

Learn about sustainable programs and ways we give back to the community!

All your information will be kept confidential according to EEO guidelines.

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