WSH International Investments

Contract catering and brand portfolio management

Platter Team Member

Dining, Bar & Counter ServicePosted on Nov 11

Full-timeLondon, UK£14.80 /wkIn-person

About the Job

Requirements

Strong communication skills.
Good organisational skills.
Ability to work under pressure to meet business needs.
Ability to work well within a team.
Ability to work reliably, proactively, and with self-motivation.

Responsibilities

Maintain a high standard of customer experience by providing efficient service.
Prepare and serve food and beverages.
Assist with kitchen, front-of-house, and back-of-house cleaning duties.
Organise deliveries and ensure fridges are stocked using a first-in, first-out process.
Clear tables and maintain a clean working environment.
Ensure labels and prices are correct.
Maintain awareness of promotions, pricing, and product information.
Work on tills, follow cash-handling procedures, take orders, work on the floor, and serve food and drinks as required.
Follow food safety, allergen, and hygiene procedures.
Collaborate with colleagues to meet service targets and maintain smooth operations.
Attend training and development courses as requested.
Represent WSH and John Lewis professionally through behaviour, appearance, and knowledge.
Carry out other reasonable duties as required by management.
Work any five of seven days in a week, including regular weekends.

Job Description

This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.

Key Responsibilities

Ensuring the customer experience is maintained to the highest standard at all times.
Assisting with any kitchen , front of house and back of house cleaning duties.
To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
Assisting with clearing tables and maintaining a clean working environment.
To ensure all labels and prices are correct .
Maintain awareness of promotions, pricing and product information.
To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor & serving food and drinks.
Follow food safety, allergen and hygiene procedures at all times.
Work collaboratively with colleagues to meet service targets and maintain smooth operations.
To attend all training and development course as requested.
To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge. To carry out any other reasonable duties as required by management.

Qualifications

Positive can -do attitude
Strong communication skills
Good organisational skills
Ability to work under pressure to meet business needs
Reliable and able to work well within a team
Self -motivated and proactive.

Additional Information

Meal on shift
Endless tea and coffee on shift
Enrolment into the WSH pension scheme
28 days annual leave (plus extra day for your birthday off)
Enhanced maternity, paternity and family friendly leave with length of service
Access to everyday discounts and communication portal
Employee Assistance Programme and qualified Mental Health First Aiders
Cycle to Work scheme
Opportunity to develop and further your career in an exciting company

Compensation: N/A to 14.8 (GBP) (WEEKLY)

About the Company

WSH International Investments

Contract catering and brand portfolio management

WSH is a British holding company that owns and operates brands in food services and hospitality, with contract catering as its core business. It runs BaxterStorey, Benugo, and Searcys, delivering high-quality food and service to clients like businesses, schools, and public venues, focusing on fresh, seasonal, and locally sourced ingredients. Its portfolio approach across corporate dining, restaurants, and cafes, plus centralized procurement and operations, differentiates it from competitors. Its goal is to provide dependable, high-quality catering and hospitality, grow its brand portfolio, and optimize costs to deliver value to clients and stakeholders.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Reading, United Kingdom
Founded: 2011

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