IT Support Technician 2
Interlaced
IT Support Technician 2
Interlaced
Managed IT services for Apple devices
Interlaced · Los Angeles, United States (Hybrid) · Full-time · Posted 2026-09-11
Salary: USD 70,000–80,000
Workplace: hybrid
Interlaced is a cloud-focused, modern IT, Security, and AI services provider, providing outsourced technology management services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
Interlaced is looking to hire a full-time IT Support Technician II in Los Angeles. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.
The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working hybrid both visiting Los Angeles client offices and working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 7am - 4pm Pacific Time, Monday through Friday excluding holidays.
Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:
Ideally, this candidate has a minimum of 3+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email and occasionally visiting our Los Angeles area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection.
What we offer:
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Managed IT services for Apple devices
Interlaced provides outsourced IT services with a focus on Apple devices for startups and growing businesses. It acts as a company’s IT department, delivering a managed services bundle that covers onboarding and offboarding, day-to-day helpdesk, device provisioning, cybersecurity, cloud services, mobility management, and data and email management, all coordinated through tools like Slack, Teams, and Zoom. The firm differentiates itself by specializing in macOS/iOS management, holding certifications such as Apple Certified Support Professional, Jamf Certified Admin, and CISSP, and being part of Evergreen Services Group, which connects it to a broader network of tech service providers. The goal is to help clients scale securely and efficiently by providing a clear, long-term IT roadmap and reliable technology operations.
Explore more opportunities at Interlaced