Managed Services Associate

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Managed Services Associate you will support outsourced finance processes, including client and customer interaction, data review, enrichment, processing, quality control monitoring, and handling escalations and queries within our Managed Services practice. As an Associate you will focus on learning, adaptability, and reliable contribution, building commercial awareness, asking questions, and developing the skills needed to deliver work across varied client needs and team priorities. In this role at PwC Acceleration Center Kolkata, you will take ownership of assigned tasks, apply process discipline, and contribute to a fast-paced environment where each assignment supports operational efficiency and service delivery.

Responsibilities

- Executing outsourced finance processes for international clients, including transaction review, data enrichment, and data processing
- Reviewing financial records and supporting documents to validate completeness, accuracy, and consistency before downstream use
- Applying quality control procedures to identify exceptions, track issues, and support corrective actions
- Monitoring client service requests and resolving routine queries within established service levels
- Documenting process steps, case details, and workflow updates to support clear handoffs and continuity
- Using financial systems and digital tools to enter, organize, and update client data with care
- Following professional standards, Firm guidance, and confidentiality requirements while handling client information
- Gathering information from multiple sources to support basic analysis, pattern recognition, and process improvement opportunities

What You Must Have

- At least a Bachelor's degree
- At least 1 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Applying a learning mindset and ownership of development
- Appreciating diverse perspectives, needs, and feelings of others
- Actively listening, asking questions, and clearly expressing ideas
- Seeking, reflecting on, and acting on feedback
- Gathering information from multiple sources to analyze patterns
- Committing to commercial awareness and business understanding

Travel Requirements

Not Specified

Job Posting End Date