Surveillance Operator

Overview

Surveillance - Not Security

Do you have extraordinary attention to detail? Management skills? Do you like gaming – particularly card games? Larry Flynt’s Lucky Lady Casino has immediate openings for a Surveillance Officer.

The Surveillance Officer is part of a team of Surveillance Officers conducting video surveillance of all aspects of the Casino, including staff, patrons, and the interior and exterior of the Casino. Each Surveillance Officer is responsible for maintaining the integrity of the games and providing protection for team members, patrons, and company assets.

This positions reports to the Surveillance Director and works with the GM and department managers/directors.

We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Keeping the Surveillance Manager/Director informed of Surveillance activities and incidents
• Communicating with IT to make sure all camera and equipment issues are immediately addressed
• Working with management to create and enforce new policies as necessary
• Participating in the Compliance Committee

OTHER Duties and Responsibilities [as needed]

• Ability to learn to operate the video surveillance equipment (cameras, computer workstations, photo printer, etc.)
• Completes reports of observations and incidents in a timely manner. 
• Document incidents, observations, and activities in the Surveillance Daily Log. 
• Able to export video footage using all pertinent camera angles. 
• Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them. 
• Operates and maintains Surveillance equipment. 
• Monitors the Casino box pull. 
• Observes and reports all discrepancies to the proper authority and/or departments. 
• Ensures that assigned work area is maintained in a good state of repair. 
• Knowledgeable of all the games offered by the Casino. 
• Other job related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Qualifications 

• MUST have excellent verbal and written communication skills. Must be able to communicate clearly and effectively in person, by telephone/radio, and via email. Must be able to write clear and grammatically accurate reports.
• Ability to learn report writing and footage retention,
• Must be able to work any shift including weekends, holidays, and overtime when necessary.
• Must be computer savvy.
• Must be able to maintain a high level of confidentiality. 

Education/Experience

• High school diploma or General Equivalency Diploma (GED) and six months’ experience and/or training in a related field. 
• Computer skills and gaming experience preferred.

WORK ENVIRONMENT

• Adult content environment
• Fast paced/high performing work environment