Senior Quality Manager

Overview

The Senior QA/QC Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements and agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. The Sr Manager also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members.

Responsibilities

• Accountable for the guarantee of the quality of work performed as well as meeting the project's contractual quality requirements set forth by the client
• Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors
• Establish a strong relationship with all stakeholders to ensure that all potential and actual quality issues are fully resolved
• Ensure compliance with stringent contract and owner quality requirements
• Monitor and/or prepare comprehensive project specific QA/QC plans
• Review and update QC punch lists and coordinate punch list completion with GC and subcontractors
• Verify the implementation and operation of the quality assurance and control systems by planning and conducting internal quality audits and inspection of activities on-site
• Ensure implementation and continuous improvement in overall Quality Systems
• Review, update, and verify the distribution of the Quality Management Procedure, Quality Manual, and related procedures for Infrastructure, MEP, Civil, and other subcontractors
• Ensure that the contractual quality requirements of a project are fully communicated to all key personnel, so that their roles in fulfilling these requirements are fully understood
• Prepare PowerPoint decks and present to management on progress, findings, and recommendations.
• Conduct reviews of the approved suppliers and subcontractors' list.
• Liaise with the General Contractor, Client, and Project Management team to ensure that all potential and actual quality issues are fully resolved

Qualifications

• Bachelor’s degree in construction management, Engineering or applicable discipline and experience related to project size/scope
• 15-20 years of construction quality management experience
• Experience working as a QA/QC Manager for large Commercial, Industrial, or Mission-Critical Facilities construction projects
• Ability to ensure correct codes, standards, job specifications, project procedures, and federal and provincial regulations are properly identified, correctly specified in detail, and met or exceeded
• Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel
• Ability to develop and manage non-conformance, deficiencies, and reporting programs, including root cause analysis
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• A strong sense of urgency and initiative
• Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.? For more information, click?here.