W

Whataburger

Runs a burger chain serving made-to-order meals

Growth Market Leader

Full-Time
No salary listed
Senior, Expert
Bachelor's
Phoenix, AZ, USA
In PersonRequires local and long-distance travel, including air and overnight travel.
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • At least 8 years of multi-unit leadership experience in the quick-service restaurant or hospitality industry.
  • Demonstrated skill in influencing, coaching, communication, and change leadership.
  • Strong capability in strategic planning, prioritization, time management, and decision-making.
  • Experience analyzing sales, labor, food safety, and operational metrics.
  • A Bachelor’s degree or equivalent experience.
  • Experience developing talent pipelines and succession plans.
  • Background in high-growth, multi-state, or franchise operations.
  • Advanced proficiency with operational systems, reporting tools, or portfolio management.
  • Ability to travel locally and long distances, including air and overnight travel, to worksites, meeting sites, and other locations.
  • Availability for full-time, flexible hours, including some nights and weekends.
  • Ability to report to work timely and as required by operational or business needs.
  • A valid driver’s license and willingness to submit to a Motor Vehicle Record check that meets company standards.
  • No conflicting business ownership interests.
  • Ability to lift up to 15 pounds, stand and sit for extended periods, read reports and other work materials, and use computers, telephones, and office equipment.
Responsibilities
  • Lead strategy and performance across the market.
  • Own market profit and loss, growth, and operational excellence.
  • Role model, develop, and coach inspirational leadership to uplift teams and elevate performance.
  • Champion guest experience and food quality across multiple restaurants.
  • Cultivate a culture where employees thrive and grow.
  • Serve as a brand ambassador in local communities.
  • Lead multi-unit operations across 8–12 restaurants.
  • Set performance expectations and ensure each restaurant delivers strong guest and employee experiences.
  • Use strategic planning, problem-solving, and guidance of Operating Partners to meet and exceed goals.
  • Collaborate across teams to execute company initiatives and maintain alignment with brand standards.
  • Identify opportunities, initiate change, and inspire teams to adapt in a fast-moving environment.
  • Model company values and set expectations for operational discipline, accountability, and a people-first culture.

About the company

Whataburger runs a quick-service restaurant chain serving made-to-order burgers, chicken, breakfast and other meals to guests across the South and beyond. Its signature burgers use never-frozen beef on toasted five-inch buns, with toppings such as jalapenos, extra bacon and pickles made to order; most restaurants operate around the clock, 364 days a year. The company sells meals through its restaurants, drive-throughs, curbside pickup, delivery and online ordering, while original-recipe sauces and other foods also reach grocery shelves across the United States. Founded in Corpus Christi in 1950, Whataburger moved its home office to San Antonio, Texas, in 2009.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, TX

Founded

1950

Get referred to Whataburger

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Advancement has defined steps: Whataburger's four-stage Restaurant Career Development Path runs from Team Member to Area Manager.
  • College support extends to families: Whataburger Family Foundation scholarships cover employees and their dependents.
  • Employees supplied the feedback: Whataburger earned its first Great Place To Work certification in September 2026.

What critics are saying

  • The hiring employer varies: Whataburger franchise locations are independently operated, so candidates must identify their actual employer.
  • Financial visibility is limited: BDT Capital's majority stake keeps Whataburger privately held.
  • Overnight shifts are part of hiring: Whataburger's live board lists part-time overnight Team Member roles.

What makes Whataburger unique

  • Restaurant design has a signature: Whataburger's Modern A-Frame combined larger dining rooms with improved drive-through service in 1974.
  • Franchising has deep roots: Whataburger's first franchisee opened its fifth restaurant in 1953.
  • Fans contribute to the brand: Whataburger's Museum of Art publishes their work on Instagram.

Help us improve and share your feedback! Did you find this helpful?