Manager Channel Development

Job Description

• Strategic Partner Growth: Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share.

• Commercial & Portfolio Monetization: Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion.

• Data-Driven Analytics: Leverage performance dashboards (e.g., Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks (such as rejection rates or vendor delays), and pitch data-driven solutions.

• Cross-Functional Execution: Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience.

• Relationship & Portfolio Management: Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention.

Qualifications

• Experience: 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail, or FMCG.

• Analytical Capability: Advanced proficiency in Excel (Pivot Tables, data cleaning) and experience translating complex metrics into strategic account plans.

• Commercial Acumen: Strong background in deal negotiations, revenue forecasting, and joint campaign planning.

• Communication & Leadership: Excellent presentation and negotiation skills, comfortable influencing both store operators and executive-level leadership.

• Education: Bachelor’s degree in Business, Commercial Management, Marketing, or a related field.

Additional Information