Full-Time

Full Time Branch Ambassador

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Entry, Junior

No H1B Sponsorship

Berkeley Heights, NJ, USA

Travel between branches in assigned local area.

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Customer Service
Requirements
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree (Preferred)
  • 2+ years of Retail, Sales, or Banking Experience (Preferred)
Responsibilities
  • Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
  • Support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
  • Research and answer customer inquiries with the intent of enhancing customer retention and engagement by leveraging various tools and channels to recommend appropriate solutions.
  • Travel between branches in assigned local area and support the market that you are assigned.

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system while providing comprehensive support and resources to help customers make informed financial decisions.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Worldpay enhances payment security and efficiency for merchants.
  • Recognition as HITEC Corporation of the Year boosts brand reputation and attracts talent.
  • Investment by Aigen Management indicates confidence in Capital One's financial stability.

What critics are saying

  • Increased competition in subscription management tools may dilute Capital One's advantage.
  • Over-reliance on partnerships could limit internal technological innovation.
  • Departure of key personnel like Joe Rodriguez may affect risk management expertise.

What makes Capital One unique

  • Capital One offers user-friendly banking with no fees or minimums for checking accounts.
  • The company partners with Minna Technologies for subscription management tools in its app.
  • Capital One emphasizes financial inclusion through community partnerships and educational initiatives.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program