Richemont

Luxury-goods holding company acquiring maisons

Sales Associate - Clothing & Accessories

Retail SalesConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

A proven track record of delivering exceptional customer service and client care.
Excellent communication and interpersonal skills.
A team-oriented, client-first mindset and a passion for luxury retail.

Responsibilities

Deliver an exceptional client experience on the boutique floor by demonstrating product knowledge and refined customer service.
Keep the boutique environment client-ready and operationally efficient.
Meet personal sales objectives and drive growth within the team while upholding company standards.
Engage clients proactively on the boutique floor, promote products, provide tailored assistance, and drive sales growth.
Collaborate with team members and contribute to the store's overall success.
Build and maintain client relationships.
Collect and update client information in the customer relationship management system to support future interactions and tailor services to individual preferences.
Monitor sales figures and performance.
Assist with daily stockroom operations, including receiving, tagging, storing, and replenishing merchandise accurately.
Assist with regular stock counts as directed by the business.
Process online orders in-store.
Process returned items according to company procedures.

Established in London in 1814 Purdey are today world renowned for the finest craftsman made side by side and over and under shotguns and double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men and women's shooting and country clothing and accessories reflects the same attention to detail.

The Sales Associate plays a pivotal role in maintaining the highest standards of client service and sales support. Client service will be focused on the boutique floor and after care.

Please note, the Sales Associate will solely be focusing on Clothing & Accessories.

HOW WILL YOU MAKE AN IMPACT?

Client Experience & Sales Support

Deliver an exceptional client experience on the boutique floor, demonstrating deep product knowledge and refined customer service skills.
Ensure the boutique environment is consistently client-ready and operationally efficient.
Commit to surpassing personal sales objectives and driving ongoing growth within a team environment while upholding Purdey's high standards.
Have a proactive approach to client engagement on the boutique floor, promote products, provide tailored assistance, and drive sales growth.
Actively collaborate with fellow team members and contribute to the overall success of the store.
Foster and maintain robust client relationships.
Collect and update client information in the CRM to enhance future interactions and tailor services to individual preferences.
Be aware of sales figures and performance.

Inventory Management

Assist with daily stockroom operations, ensuring accurate receiving, tagging, storage, and replenishment of merchandise.
Assist with regular stock counts as directed by the business.
Assist with the in-store processing of online orders.
Manage the processing of returned items in accordance with company procedures.

HOW WILL YOU EXPERIENCE SUCCESS?

Proven track record of delivering exceptional customer service and client care.
Excellent communication and interpersonal skills.
A team player with a client-first mindset and a passion for luxury retail.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.

#Richemont #WeCraftTheFuture

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, Switzerland
Founded: 1988

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