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DBS Bank

Regional bank offering digital banking

Assistant Vice President – Digital Product Owner - Consumer Banking Group

Product ManagementUpdated on Nov 12
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • A degree and 8 years of relevant experience are required; consumer banking and/or mobile or internet banking experience is preferred, as is strong business acumen.
  • A strong information technology background is required, preferably including experience implementing system projects.
  • Experience in consumer and wealth banking products, mobile payments, cross-border payments, process improvement, and the operational aspects of international payment processes and operations is required.
  • A solid understanding of software development life cycle models and expert knowledge of Agile and traditional project management principles and practices, with the ability to blend them for dynamic project and business environments, is required.
  • A good understanding of test automation principles, automation frameworks, regression automation, and automation metrics is required, with exposure to Playwright for web applications and Appium for mobile applications.
  • Experience or working knowledge of AI-enabled tools for delivery productivity, including user story creation, acceptance criteria elaboration, test scenario discovery, and test case generation, with appropriate review and governance controls, is required.
  • The ability to work across stakeholders from product to technology is required.
  • Strong presentation skills and the ability to communicate articulately in senior management meetings are required.
  • Meticulous and systematic work with attention to detail is required.
  • The ability to prioritize and categorize requirements or issues to ensure effective delivery of projects or enhancements is required.
  • The ability to lead and challenge the status quo in project delivery and the product development life cycle is required.

Responsibilities

  • Lead and manage consumer banking projects and initiatives across Singapore, Hong Kong, Taiwan, India, Indonesia, and China.
  • Manage end-to-end delivery, including gathering detailed requirements from business leads for customer journeys; collaborating with stakeholders on customer journey signoff, data requirements, copy text, and notification templates; and reviewing error scenarios.
  • Manage squad capacity within budget, the backlog, and stakeholders; understand delivery and return on investment to prioritize work for cross-functional teams.
  • Create release plans with the scrum master, detailing user acceptance testing, testing strategy and coverage, entry and exit criteria, and the implementation approach.
  • Drive quality engineering and test automation adoption by ensuring appropriate automation strategy, coverage planning, and execution using tools such as Playwright for web testing and Appium for mobile application testing.
  • Oversee delivery execution, including quality assurance, sprint demos, status reporting on velocity and aging tickets, and escalations where required; work with the quality assurance manager on performance feedback.
  • Promote effective use of AI-assisted delivery practices to improve productivity and quality, including using AI tools for user story elaboration, acceptance criteria refinement, test scenario identification, and test case generation while ensuring human review, traceability, and compliance with internal standards.
  • Provide user acceptance testing signoff against agreed exit criteria, track agreed open items, and manage the go-live plan, post-production support, and handover.
  • Manage the backlog and project stakeholders, and prioritize work for the cross-functional team based on a clear understanding of delivery and return on investment.
  • Gather detailed requirements from business leads for analysis, collaborate with stakeholders on customer journey signoff, data requirements, copy text, and notification templates, and review error scenarios.

Desired Qualifications

  • Consumer banking and/or mobile or internet banking experience is preferred.
  • Strong business acumen is an advantage.

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1968

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