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Sedgwick Claims Management Services

Claims management and risk solutions provider

Paralegal

Legal Counsel & Legal SupportPosted on Nov 3
Full-timeBristol, UK

About the Job

Requirements

  • Preferably have a degree or previous relevant legal experience.
  • Knowledge of the litigation process is desirable.
  • Be interested in and have a good working knowledge of general contract and tortious principles.
  • Be interested in and willing to learn insurance-based subsidence law.
  • Be interested in and willing to learn the technical aspects of motor claims investigations as required for the role.
  • Be team-oriented and willing to share knowledge with and support other members of the team.
  • Have the ability to adopt a commercial perspective rather than an academic approach to claims settlement.

Responsibilities

  • Pursue third parties and gain their approval for necessary vegetation measures.
  • Act as the first point of contact for third parties and members of the in-house Subsidence Services team for queries.
  • Update and maintain the case management system with diary dates required by each case.
  • Carry out preliminary investigations and gather evidence, ensuring technical and expert evidence obtained by insurers and their agents is sufficient to prove causation.
  • Obtain witness statements and contact relevant parties to obtain contractual and other relevant documentation.
  • Litigate matters within the caseload and assume responsibility for client protocol compliance on own files.
  • Create and develop systems and procedures to manage and enable the function of Sedgwick Legal Services within Sedgwick’s digital systems.
  • Meet and exceed internal targets for time recording and billing.
  • Manage tree mitigation work to agreed service standards.
  • Provide the desired level of updates to Subsidence Services.
  • Interpret instructions and documentation from Subsidence Services.
  • Interpret and comment on arboriculture reports, site investigation reports, soils analysis, and root evidence.
  • Form and maintain working relationships with third parties and local authorities to improve cooperation and communication concerning tree mitigation matters.
  • Manage tree mitigation in accordance with specific protocols.
  • Ensure tree mitigation is handled in accordance with current statute.
  • Provide tree mitigation and recovery advice to Subsidence Services.
  • Deal with telephone calls and queries.
  • Raise invoices for work completed and deal with invoice queries.

Desired Qualifications

  • Knowledge of the litigation process.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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