Job Description
Our Fortune 100 financial services client is seeking a Commercialization Card Program Manager to lead the implementation and management of various initiatives within a leading commercial bank to expand their commercial card program. The individual will lead multiple workstreams, build a governance model, and ensure that the program meets business objectives and customer needs.
The Commercial Card Program Manager will also collaborate cross-functionally with various stakeholders such as product managers, sales teams, operations teams, and vendors to deliver high-quality solutions and services.
The Details:
- Location: Remote (NYC area preferred)
- Duration: 12 months with potential for extension
- Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!
What you’ll do:
- Define the scope, objectives, and deliverables of the commercial card program and align them with the business strategy and customer expectations.
- Develop and maintain a detailed project plan, schedule, and budget, and track the progress, risks, issues, and dependencies of the program.
- Establish and manage a governance model and a communication plan for the program, and ensure compliance with the policies, standards, and regulations.
- Coordinate and facilitate the collaboration and communication among the internal and external stakeholders; manage the expectations and escalations of the program.
- Provide guidance and support to the project teams and ensure the quality and timely delivery of the program deliverables.
- Monitor and evaluate the performance and benefits of the program, and report the status, achievements, and lessons learned to the senior management and sponsors.
- Identify and implement best practices and continuous improvement opportunities for the program management process and methodology.
Qualifications
Required Qualifications:
- Bachelor’s degree in business, finance, or related field, or equivalent work experience.
- At least 10-15 years of experience minimum, with relevant program management experience in a commercial bank focused on commercial card programs – ideally in a large money center bank (e.g., Citi, Chase, Bank of America).
- Exceptional ability to work across functions (Treasury, Commercial, etc.) to drive program success.
- Familiarity with core commercial card activities including virtual card sales, sales account management, supplier enablement, credit risk underwriting,
- Familiarity with sales activities around verticals including professional services, manufacturing, healthcare, and education.
- Proven track record of successfully managing and delivering complex and large-scale programs, involving multiple stakeholders and vendors.
- Strong knowledge of commercial card products, services, and market trends.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and negotiate at all levels.
- Strong analytical, problem-solving, and decision-making skills, with the ability to handle ambiguity and uncertainty.
- Proficient in project management tools and software, such as MS Project, Excel, PowerPoint, etc.
- Certification in project management, such as PMP, PgMP, or PRINCE2, is a plus.
Preferred Qualifications:
- Master’s degree in business, finance, or related field.
- Experience in working with cross-functional and global teams.
- Knowledge of the agile and waterfall methodologies and frameworks.
- Experience in managing programs in the financial services, banking, or payments industry.