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Window Nation

Custom replacement windows, doors, siding provider

Field Technician

Carpentry & Interior FinishingConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • At least 2 years of professional experience measuring replacement windows is required.
  • At least 2 years of professional experience installing or repairing windows, roofing, siding, and related home improvement projects is required.
  • A valid driver's license is required.
  • The candidate must maintain a driving record that meets the company's insurance standards.
  • The candidate must be able to use an extension ladder safely to measure windows and perform services.
  • The candidate must pass Environmental Protection Agency certification and follow Environmental Protection Agency regulations.
  • Knowledge of local permit, licensing, historical, and homeowners association requirements is required.
  • The candidate must maintain substantive knowledge of the company's products, installation techniques, and construction basics.
  • The candidate must maintain proficiency in all tasks of the position.

Responsibilities

  • Visit residential customer sites to measure window, door, and sliding glass door openings as needed.
  • Ensure orders meet required installation specifications and include comprehensive purchase orders covering material and labor requirements.
  • Provide accurate measurements and assessments of labor and materials to support pricing.
  • Review the installation project and process with customers.
  • Anticipate roadblocks that could affect customer expectations, job costs, or code performance, and recommend solutions.
  • Execute change order specifications.
  • Maintain service parts inventory and equipment.
  • Complete service assessments and identify needed services, materials, and labor for relevant stakeholders.
  • Fulfill service appointment specifications.
  • Learn and maintain proficiency with the company's products, installation techniques, and service techniques.

Desired Qualifications

  • Proficiency with Microsoft Word and Microsoft Excel.
  • Experience with customer relationship management systems.
  • Ability to navigate various applications on an iPad.
  • Superior time and project management skills.
  • Ability to navigate a customer relationship management system, such as Salesforce, Dynamics, or Microsoft systems.

About the Company

Window Nation

Custom replacement windows, doors, siding provider

Window Nation focuses on home improvement by providing replacement windows, doors, and vinyl siding that are custom-made for each home. The core product line includes energy-efficient windows and doors installed by professional crews, with options from more than 10 brands to fit different budgets and styles. The company generates revenue through direct sales and offers financing options, promotions (such as Buy 2 Windows, Get 2 Free and Pay Nothing For 2 Years), and a referral program to attract customers. Its installers take precise measurements to ensure a proper fit and long-lasting performance. Window Nation’s approach emphasizes increasing energy efficiency, boosting curb appeal, and raising the overall value of homes in major U.S. cities. The goal is to help homeowners improve comfort and savings while enhancing property value.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Fulton, MD
Founded
2006

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