Resident Liaison Officer
United Infrastructure
Resident Liaison Officer
United Infrastructure
UK infrastructure construction and maintenance provider
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders.
We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management.
You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
What We Offer:
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business United Infrastrcuture prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
Salary Range / Charge Rate: £27.500 - £29.
Salary Category: Below £75,000
UK infrastructure construction and maintenance provider
United Infrastructure provides critical infrastructure solutions in the UK for water, energy, power, telecoms, and property services, with two main arms: Utility Infrastructure and Social Infrastructure. It wins revenue by securing contracts for large projects and long-term maintenance frameworks, including social housing repairs and major energy/utility schemes such as a CO2 pipeline. The company differentiates itself by pursuing acquisitive growth to broaden its technical capabilities and capabilities across multiple sectors, plus its focus on large, long-dated contracts. Its goal is to strengthen its position in the critical infrastructure and energy transition space by expanding its technical footprint and customer base through selective acquisitions and steady project delivery.
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