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Acentra Health

Modernizes public healthcare with claims solutions

AI Business Partner Mid

Business OperationsConfirmed live in the last 24 hours
Full-timeCary, NC, USA$101k - $126.2k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Business, Healthcare Administration, Information Systems, Data Analytics, Computer Science, or a related field is required; equivalent relevant experience may be considered.
  • At least 2 years of experience in healthcare technology, healthcare operations, product management, business analysis, consulting, transformation, or a related business-facing role is required.
  • Working knowledge of corporate workflows and internal services, preferably supporting one or more of Finance, Strategy, HR, Growth, IT, Learning & Development, or Legal & Compliance is required.
  • Foundational understanding of artificial intelligence, generative artificial intelligence, automation, data analytics, and emerging technology concepts, with the ability to explain them clearly to non-technical audiences, is required.
  • Demonstrated ability to partner with business leaders to identify operational challenges, frame opportunities, and translate needs into structured requirements or solution concepts is required.
  • Strong facilitation, communication, and stakeholder management skills, including the ability to lead discovery sessions and synthesize input across diverse teams, are required.
  • Experience supporting business case development, initiative prioritization, process improvement, or technology-enabled transformation efforts is required.
  • Read, understand, and adhere to corporate policies, including policies related to HIPAA and its Privacy and Security Rules.

Responsibilities

  • Partner with corporate function leaders to identify, assess, and prioritize AI opportunities across key business workflows and internal services.
  • Facilitate discovery conversations and ideation sessions to help corporate teams explore AI opportunities, including workflow automation, decision support, knowledge retrieval, document intelligence, employee self-service, and user assistance.
  • Translate business needs, pain points, and operational goals into well-defined AI opportunity statements, use case summaries, business value hypotheses, and initial solution concepts.
  • Serve as a bridge between business stakeholders, product teams, transformation partners, change management, data teams, and AI engineering resources to support alignment from ideation through delivery planning.
  • Help evaluate feasibility, value, risk, data readiness, workflow impact, and stakeholder adoption considerations for proposed AI initiatives.
  • Support development of business cases, intake materials, prioritization recommendations, and executive-level summaries for AI opportunities across corporate functions.
  • Promote responsible AI practices by helping business teams understand appropriate AI use, human oversight needs, data sensitivity, privacy considerations, and operational risk factors.
  • Track AI opportunity progress, stakeholder feedback, adoption themes, and realized or anticipated business impact to support ongoing portfolio management and continuous improvement.
  • Perform other education- and experience-related duties that management may deem necessary from time to time.

Desired Qualifications

  • Experience working with AI, automation, analytics, digital transformation, or product innovation initiatives in a healthcare or software environment is preferred.
  • Experience collaborating with AI engineers, data scientists, product owners, business analysts, scrum masters, or technical delivery teams is preferred.
  • Familiarity with agile delivery methods, project tracking tools, or process-mapping techniques is preferred.

About the Company

Acentra Health

Modernizes public healthcare with claims solutions

Acentra Health helps public-sector health programs run better by combining deep knowledge of government health programs with clinical expertise and technology. It designs and delivers software and services for claims, encounter, and provider data to improve processing efficiency and reduce costs, while offering care-management and quality-oversight services that focus on clinically informed decision making. Its products connect providers, payers, and government agencies to streamline workflows and oversight across state and federal programs. The company differentiates itself through its blend of public-sector know-how, clinical focus, and technology, accelerated by the backing of Carlyle, with a goal of delivering measurable outcomes for priority populations. Overall, Acentra Health aims to improve health outcomes, increase program efficiency, and lower costs for government healthcare programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McLean, VA
Founded
2023

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