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GoHealth Urgent Care

Joint-venture urgent care platform with systems

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeFairfax, VA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of Medical Assistant experience is required.
  • Basic Life Support certification through the American Heart Association or American Red Cross is required at hire.
  • Candidates with less than three years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire. Accepted certifications include Certified Clinical Medical Assistant (NHA), Certified Medical Assistant (AAMA or CHP), Registered Medical Assistant (AMT, AAH or ARMA), National Certified Medical Assistant (NCCT), and Nationally Registered Certified Medical Assistant (NAHP).
  • Candidates may be considered without Medical Assistant certification at hire if they have at least three years of Medical Assistant experience and at least one year of experience in urgent care, an emergency department, or a hospital setting.
  • Licensed Practical Nurse, Registered Nurse, Emergency Medical Technician, paramedic, or Certified Nursing Assistant credentials may be accepted in lieu of Medical Assistant certification.
  • CPOE (Computerized Provider Order Entry) certification must be obtained within two weeks of the start date.
  • Proficiency in Medical Assistant clinical duties and strong computer skills, including efficient medical-record documentation, are required.
  • The role requires attention to detail and organizational ability, the ability to work independently and within a team, strong written and verbal communication, and commitment to respectful, patient-centered care.
  • Candidates must be available to work shifts scheduled between 8:00 AM and 10:00 PM, including 8:00 AM–8:00 PM, 10:00 AM–10:00 PM, or 8:00 AM–10:00 PM shifts.

Responsibilities

  • Register patients and collect demographic, insurance, and eligibility information.
  • Process co-pays and assist with scheduling.
  • Prepare patients for examinations by obtaining medical histories and documenting accurately in the medical record.
  • Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
  • Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
  • Draw blood and prepare specimens for laboratory analysis.
  • Prepare, clean, and stock examination rooms and monitor inventory levels.
  • Maintain accurate and timely documentation in the medical-record system.
  • Support front-desk responsibilities, including phone management and patient communication.
  • Conduct patient follow-up calls as needed.
  • Complete opening and closing duties, including cash handling and end-of-day reconciliation.
  • Perform equipment checks, quality control, and troubleshooting as needed.
  • Follow clinical, safety, and organizational policies and procedures.
  • Perform additional duties as assigned.

Desired Qualifications

  • Graduation from a Medical Assisting program is preferred.
  • Experience in urgent care, an emergency department, or a hospital setting is preferred.
  • Prior experience with patient registration or front-desk responsibilities is preferred.

About the Company

GoHealth Urgent Care

Joint-venture urgent care platform with systems

GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
2013

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