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Coherent

Global laser technologies and systems supplier

Strategic Account Manager

Account ManagementPosted on Nov 9
Full-timeSanta Clara, CA, USANo salary listed

About the Job

Requirements

  • A Bachelor of Science degree and at least 5 years of experience in Sales Account Management are required.
  • Technology-based sales and marketing experience is required.
  • Excellent written and verbal communication skills are required.
  • Proficiency in Microsoft Office, including effective presentation abilities, is required.
  • Leadership and decision-making skills are required.
  • Ability to work effectively within a team and a complex business structure is required.
  • Excellent problem-solving skills are required.
  • Employees must follow site environmental, health and safety procedures and corporate environmental, health and safety standards.
  • Employees must adhere to the company's ICARE values: integrity, collaboration, accountability, respect, and enthusiasm.

Responsibilities

  • Define and manage a comprehensive customer business strategy, including aligning product roadmaps with business units to address the customer's long-term needs.
  • Lead the team to obtain new business through design wins or programs held by competitors; identify, assess, and manage business opportunities, develop strategies, and drive actions to win them.
  • Oversee preparation of the customer bottom-up forecast and monitor it regularly.
  • Negotiate business contracts with the customer.
  • Conduct customer reviews and track and secure fulfillment of action items related to design wins, bookings, billings, service, and quality issues.
  • Set annual sales targets and monitor progress toward achieving them.
  • Secure access to relevant customer decision-makers at executive level and below, and create account relationship development plans to establish appropriate relationships.
  • Communicate customer-specific information to management and serve as an empowered advocate for the customer's needs within Coherent.
  • Create, document, and execute relationship plans consistent with the Business Unit strategy.
  • Establish contacts between Coherent and the customer at all levels, including Purchasing, Engineering, Program Management, Management, Operations, and Quality.
  • Create dialogue between top management personnel at Coherent and the customer.
  • Motivate direct and indirect team members and other partners, lead by example, and create concepts and methods to achieve assigned objectives.
  • Influence key executives to support the account strategy.
  • Build team respect and an environment where members can debate action plans and suggest ways to drive business.
  • Recognize when a project is at risk of missing its task and suggest adjustments to the plan.
  • Develop rapport with Coherent's internal teams to support a positive team atmosphere and customer success.
  • Travel up to 30–40% as required.

Desired Qualifications

  • Familiarity with semiconductor manufacturing processes is a plus.
  • A laser background is a plus.

About the Company

Coherent

Global laser technologies and systems supplier

Coherent provides lasers, laser-based technologies, and system solutions across Commercial Lasers and Components, Industrial Lasers and Systems, and Aerospace and Defense. Its products include laser sources, components, and complete laser systems used in microelectronics, materials processing, medical diagnostics, and research, sold with after-sales services and recurring software and consumables revenue. The company differentiates itself by offering a broad, integrated portfolio of hardware, services, and software across many industries and regions, serving OEMs, end-users, and government customers. Its goal is to grow by expanding product lines and software-enabled services so customers can deploy and scale laser technology in manufacturing, research, and defense applications.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
1966

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