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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

UX/User Researcher

Part-TimeUpdated on 10/15/2026
No salary listed
Senior
Bachelor's, Master's
Shanghai, China
In Person
Product & Experience DesignUX Research

About the job

Requirements
  • A Bachelor's or Master's degree in psychology, sociology, cultural anthropology, or a comparable field of study, ideally with empirical user research as the main focus.
  • At least 5 years of professional experience managing and conducting user research projects, including planning and applying user research and testing methodologies and practicing user-centered design processes in a consultancy, agency, or corporate department, with a proven track record of completed projects across all user touchpoints.
  • Deep knowledge of qualitative and quantitative research methods and tools.
  • Experience moderating interviews and focus groups and facilitating workshops.
Responsibilities
  • Test product and service concepts in different development phases.
  • Report, document, and present research results to stakeholders.
  • Manage relationships with senior-management stakeholders.
  • Foster a user-centric culture and mindset as a UX ambassador through communication and training.
  • Design, plan, and conduct user research and testing activities; synthesize findings and make them relevant and impactful for the business.
  • Moderate interviews, focus groups, and exploratory and ethnographic research formats.
  • Support understanding of relevant user journeys and provide user insights for relevant touchpoints along those journeys, making insights available to the respective functions in the regional organization.
  • Coach teams in using user insights and making them relevant to their work, and facilitate workshops.
  • Collaborate with functional user research experts in central User Experience, Research & Design.

About the company

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Wetzlar, Germany

Founded

2004

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Simplify's Take

What believers are saying

  • Heat-pump researchers gain human-factors experience: Bosch's Wernau team tests how concealed fans change perceived noise.
  • Retrofits expand the addressable market: Bosch's IDS Ultra fits most existing air-to-air systems.
  • Investment funds technical work: February 2026 reporting puts Bosch Home Comfort's 2025 investment near €200 million.

What critics are saying

  • Demand remains cyclical: Bosch's February 2026 report says Germany's heating market shrank 14% in 2025.
  • Sales coordination stays fragmented: Bosch retains separate brand sales contacts and discount schemes.
  • Facilities work extends beyond normal shifts: Bosch's advertised Facility Engineer role requires responding to off-shift emergencies.

What makes Bosch Home Comfort unique

  • Regional identities stay distinct: Bosch retains Buderus and licenses the Hitachi and YORK names for its HVAC portfolio.
  • Acoustics gets specialized testing: Bosch's Wernau heat-pump laboratory measures noise with 19 microphones.
  • Cold-climate heating reaches below freezing: Bosch's IDS Ultra maintains full heating capacity at 5°F.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Remote Work Options
  • Flexible Work Hours
  • Wellness Program
  • Mental Health Support
  • 401(k) Retirement Plan

Company News

FRIO CALOR AIRE ACONDICIONADO
Mar 26th, 2025
Bosch Industrial analyzes the challenge of decarbonization at Iberquimia 2025.

On March 25, Bosch participated in the virtual event of Iberquimia 2025, an event focused on the alternatives for decarbonization and hybridization available in the market.

PHCPPros
Sep 30th, 2021
Bosch launches QV Series

Bosch Thermotechnology has announced the availability of its new, ultra-quiet heat pumps, the QV Series, for commercial spaces in multiple sizes and both horizontal and vertical configurations.

The Sentinel
Mar 10th, 2021
Bosch launched Greensource CDI Series SM Rev C on Apr 1st 18'.

In April 2018, Bosch Thermotechnology Corp. launched Greensource CDI Series SM Rev C heat pump.