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University of Southern California

Research university in Los Angeles, CA

Discharge Planning Coordinator - Patient and Family Services

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeGlendale, CA, USA$25 - $40 /hrIn-person

About the Job

Requirements

  • High school graduation or equivalent is required.
  • Some college and/or business education with an emphasis on English is specified.
  • A minimum of four years of secretarial experience is required.
  • Typing proficiency of 40–55 words per minute is required.
  • Experience with computer data entry is required.
  • Good organizational skills are required.
  • Good customer service skills are required.
  • BLS certification is required; BLS, ACLS, PALS, and NRP certifications must be American Heart Association certified.
  • All certifications must be active by the effective date of hire or transfer unless otherwise indicated.

Responsibilities

  • Provides department support for the Case Management team to facilitate discharge planning and ensure appropriate patient throughput.
  • Works with Case Managers and Case Management Assistants to communicate discharge plans to patients and families and support a positive discharge experience.
  • Follows up with patients after discharge to confirm that arranged post-acute services are provided as ordered and that patients are satisfied with the discharge process at KMC and with the agencies providing services.

Desired Qualifications

  • Office skills are preferred.
  • LVN is preferred.

About the Company

University of Southern California

Research university in Los Angeles, CA

The University of Southern California is a private research university with academic programs across the arts, sciences, business, engineering, law, health, and other professional fields.

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