L

Listen Labs

Automates AI-driven customer interviews and insights

Marketing Strategy Lead

Brand & Creative Marketing +1Confirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • A minimum of 4–7 years of experience in B2B software as a service marketing, product marketing, strategy, consulting, or related roles.
  • Prior marketing experience is required.
  • Experience developing clear narratives, executive-ready decks, or content programs from ambiguous inputs.
  • Experience working directly with founders, leaders, customers, and cross-functional teams.
  • Experience building repeatable processes and improving them over time.

Responsibilities

  • Own strategic marketing projects.
  • Build executive-ready decks for leadership, webinars, events, thought leadership, customer conversations, and major marketing moments.
  • Develop thought leadership programs that turn customer insights, product momentum, and market trends into external-facing content.
  • Own and scale content series, webinars, and recurring formats that educate the market and engage the audience.
  • Use performance data and audience feedback to understand what resonates and improve the next version.

Desired Qualifications

  • Management consulting experience or experience at a scaling startup.
  • Experience in product marketing, content strategy, marketing strategy, management consulting, or a strategy role at a high-growth startup.
  • Experience in B2B software as a service, artificial intelligence, enterprise software, product marketing, or a high-growth startup.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

Recently Posted Jobs

Explore more opportunities at Listen Labs

See more jobs