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Ted Britt Auto Group

Luxury Automotive Service Advisor - Lincoln Service

Full-Time
No salary listed
Mid
Chantilly, VA, USA
In Person
Automotive Service & RepairService Advising & Estimating

About the job

Requirements
  • Previous experience as a Service Advisor is required.
  • Luxury or highline dealership experience is preferred, including experience with Lincoln, Mercedes-Benz, BMW, Lexus, Audi, Cadillac, Acura, Infiniti, or Volvo.
  • The candidate must have strong communication and relationship-building skills.
  • The candidate must be able to multitask in a fast-paced environment.
  • The candidate must maintain a professional appearance and demeanor.
  • The candidate must have a valid driver's license and a clean driving record.
Responsibilities
  • Deliver a premium ownership experience for every Lincoln client.
  • Build lasting relationships through trust, communication, and professionalism.
  • Recommend maintenance and repairs based on customer needs and manufacturer guidelines.
  • Coordinate repairs efficiently with technicians and management.
  • Keep customers informed throughout the repair process.
  • Consistently meet and exceed sales, customer satisfaction index, and performance goals.
Desired Qualifications
  • Luxury or highline dealership experience is preferred, including experience with Lincoln, Mercedes-Benz, BMW, Lexus, Audi, Cadillac, Acura, Infiniti, or Volvo.

About the company

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