Lead Software Engineer - Customer Identity & Consent, Customer Software Engineering

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role: Lead Engineer (Customer Identity & Consent) - Customer Software Engineering

Elanco has many product teams within our Sales and Marketing-focused Customer Product Tower. These are all driving and supporting product outcomes on a global basis (US and International). We are currently seeking a strong Lead Software Engineer that will be the Technical SME for our Customer Identity & Consent.

Working within a mixed vendor and in-house team across multiple geographies, this role will need to work with both technical members of the team alongside Product Management and Business Stakeholders.

Our Customer Identity team's focus is critical to Elanco and has many touch points to enable a single view of the customer. This role will work closely with dependency teams including:

• SAP CDC (Customer Data Cloud)
• E-Commerce Platforms and Third-Party Comms
• SFMC (Salesforce Marketing Cloud)
• Veeva Vault CRM

This role will be the Technical SME for Customer Identity. Working alongside the Product Manager, driving technical discovery, and driving integrations within the wider Elanco ecosystem - strong collaboration and working across multiple stakeholder groups will be key to success.

To be successful in an engineering role in Elanco requires a highly motivated individual, with an innovative mindset and a willingness to contribute to tangible outcomes. The individual must be able to articulate technical topics and collaborate effectively within the engineering organization. 
 

Your Responsibilities:  

• Software & Platform Solutions Development: Join a diverse engineering organization to contribute to growing capabilities across Software and Platform Engineering. Develop full-stack solutions (working with front-end, back-end, and 3rd party SaaS integrations) to build reliable digital products that enable positive user experiences and measurable business growth.
• Product Build, Run & Modernization: Contribute to build and run activities for the products you work on - including event reporting and custom-engineered solutions - balancing quality, speed, accuracy, and stability with new features while avoiding technical debt and ensuring compliance.
• Collaboration & Backlog Management: Collaborate closely with team members, Platform Engineering, and other engineers to increase efficiency, align with Elanco standards, and support the Product Manager and senior engineers in understanding and contributing to the product backlog (including basic sizing and engineering approaches).
• Security & Continuous Improvement: Apply secure coding practices and embed security, privacy, data protection, and quality assurance across digital solutions, while constantly identifying and suggesting continuous improvement opportunities within the team's work.
• Innovation & Engineering Community: Explore opportunities to learn about innovation (such as internal/external hackathons and rapid prototyping), participate in rotations to other engineering functions to broaden your skillsets, and actively engage in our Engineering community by sharing knowledge and collaborating.

What You Need to Succeed (minimum qualifications): 

• Experience in some of the following areas essential:
  • 5 + years of experience working with modern application architecture methodologies (Service Orientated Architecture, API-Centric Design, Twelve-Factor App, FAIR, etc.).
  • 5 + years of experience working with Cloud Native design patterns, with a preference towards Microsoft Azure / Google Cloud.
  • 5 + years of experience designing and delivering digital solutions following a product-mindset and a variety of delivery methodologies (e.g. Agile, CCPM, etc.).
  • 5 + years of experience working within a “DevSecOps” culture, including modern software development practices, covering Continuous Integration and Continuous Delivery (CI/CD), Test-Driven Development (TDD), etc.
  • Experience deploying software solutions using Docker/Kubernetes, GitHub Actions, and Databricks
  • Familiarity with identity services and enterprise platforms such as SAP CDC, Veeva Vault CRM, and Salesforce Marketing Cloud (SFMC).
• Proven track record of “hands-on” software engineering (e.g. Programming, Scripting, Markup Languages), with a preference towards web technologies (e.g. TypeScript, JavaScript, Node, Next.js/React etc.).
• Experience supporting digital platforms, including Integrations, Release Management, Regression Testing, Integrations, Data Obfuscation, etc.
• Experience scaling an “API-Ecosystem”, designing, and implementing “API-First” integration patterns.
• Experience with authentication and authorization protocols and patterns.
• Track record of defining and implementing large-scale, transformative digital solutions.
• Experience mentoring junior engineers and driving long-term product direction and vision
• Demonstrated strong influence and communication skills across all IT levels, external vendors, and key cross-functional stakeholders.
• Experience working in complex, diverse landscapes (business, technology, regulatory, partners, providers, geographies, etc.).
• Strong organizational and communications skills with multiple examples of being able to convey complex technical topics, that resulted in a definitive direction.
• Education: Bachelor’s Degree in Information Technology.

Additional Information: 

• Travel: 0-10% 
• Location: Hook, UK -  Hybrid Work Environment
   

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!  

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.