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Catholic Charities of Onondaga County

Intake Center Program Associate

Part-TimeDeadline 8/17/27
$18.50/hr
Entry
Syracuse, NY, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship

About the job

Requirements
  • A high school diploma or General Educational Development credential with up to three years of relevant experience, or an equivalent combination of education and relevant experience.
  • Mobility sufficient to drive to and participate in meetings at clients' homes and community facilities, including locations that may not meet Federal accessibility standards for disabled individuals.
  • Mobility sufficient to work in an office environment.
  • Manual dexterity sufficient to operate office equipment and machines.
  • A valid New York State driver's license.
  • New York State Central Registry clearance.
Responsibilities
  • Respond to all incoming calls from clients and providers.
  • Complete diversion screenings with walk-in clients before calling 211 to confirm homelessness eligibility.
  • Pick up clients and transport them to the appropriate shelter as determined by 211 or the Department of Social Services.
  • Support quarantine placement of clients by completing documentation, transporting them to quarantine, and providing food, hygiene items, and hotel rules.
  • Work with designated hotel agencies and shelters to provide a warm client handoff.
  • Maintain and update transportation logs and documentation through shift notes.
  • Communicate with other shift Program Associates, caseworkers, and administrative staff as needed.
  • Ensure adequate staffing is in place before leaving a shift.
  • Observe all safety rules and regulations, including the use of personal protective equipment.
Desired Qualifications
  • Experience working with homeless populations.

About the company

C

Catholic Charities of Onondaga County

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