Rhodes College

Rhodes College

Liberal arts college in Memphis, TN

Campus Safety Dispatcher

Full-Time
No salary listed
Entry
Memphis, TN, USA
In Person
Company Does Not Provide H1B Sponsorship

About the job

Requirements
  • A high school diploma or GED is required.
  • One year of dispatching or comparable organizational experience, such as customer service, computer-aided dispatching, or administrative/office support, is preferred.
  • Proficiency with Microsoft Office is required.
  • The candidate must complete an administrative assessment covering keyboarding, proofreading, and Microsoft Excel.
  • The role requires customer service, analytical, communication, interpersonal, and administrative skills.
  • Regular and punctual attendance is essential.
  • The position is classified as essential personnel and may require attendance during inclement weather or when the campus is closed.
Responsibilities
  • Administer the Campus Parking Program, including issuing parking decals, updating parking information, and handling appeals.
  • Assist with the care and maintenance of department equipment and supplies.
  • Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including operations notes, data entry, and computer-aided dispatch.
  • Maintain department records, reports, and files and preserve their confidentiality.
  • Dispatch clearly and accurately during emergency, crisis, and routine responses via 911 and radio in accordance with college and departmental policy and applicable laws.
  • Complete annual Campus Security Authority training and participate in assigned educational programs, current-literature activities, in-service meetings, and workshops.
  • Remain alert for unusual or abnormal conditions in the Campus Safety office and for incoming alarms and calls.
  • Operate the Campus Safety front office while managing multiple phone lines, radio dispatching, incoming door, gate, and fire alarms, and the camera system.
  • Exercise initiative, discretion, attention to detail, and priority-setting while working independently under pressure and with changing priorities to ensure campus safety.
  • Work daily with student workers.
  • Perform other duties as assigned.
Desired Qualifications
  • One year of dispatching or comparable organizational experience, such as customer service, computer-aided dispatching, or administrative/office support.

About the company

Rhodes College is a private liberal arts college in Memphis, Tennessee. It provides undergraduate education across the arts, humanities, sciences, and social sciences with opportunities for research and community engagement.

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