Account Management Manager

Manager, Account Management - AIG Malaysia

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Account Management Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.

Make your mark in Partnership!

We are looking for Account Manager to drive growth, manage strategic partners, and unlock new revenue streams. This role, you won't just maintain relationship - you will also actively hunt, design, and scale B2B2C commercial partnerships focusing on embedded insurance leveraging on innovative business model and digital ecosystems.

How you will create an impact:

Key Responsibilities

Business Development & Pipeline Growth

• Identify & Source: Prospect and secure strategic partnership within digital ecosystem, e-commerce giants, fintechs, gig economy platforms, Insurtech and etc. 
• Deal Structuring: Lead commercial negotiations, pitch tailored value proposition and design win-win business models that drive high volume insurance adoption
• Go-to-Market: Collaborate with partners to design and execute launch strategies, ensuring strong initial user adoption and sustained marketing momentum.

Strategic Account Management

• Portfolio Growth: Own, nurture, and scale a high-value portfolio and identify opportunities for cross-selling, up-selling and expanding product lines.
• Partner Advocacy: Act as primary internal advocate for the account, aligning their business goal with internal product and direction
• Performance Optimization: Track and analyze key performance of partners (GPW, conversion rates, active users and etc.).

Embedded Product Strategy

• Market Intelligence: Stay ahead of industry trend in Insurtech, alternative distribution models, and regulatory updates to continuously innovate the embedded insurance offerings.
• Business Model Driven Solutions : Work closely with Product and Tech team to translate partner requirement into a business distribution model that fits the partner's customer journey and base 

What you’ll need to succeed:

Experience & Background

• 3-5 years of experience in Partnerships, Account Management or Business Development within Insurtech, Fintech, Digital Insurance or SaaS sector
• Deep understanding of embedded finance/insurance concepts and B2B2C
• Strong experience negotiating commercial contract and managing complex sales cycle
• Ability to deeply understand a partner's business model and craft an insurance solution that add value to their customers.

#LI-SK1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

SM - Sales & MarketingAIG Malaysia Insurance Berhad