Elevator Operator

Job Description

About the Role As a CBRE Elevator Operator you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This is a full-time, day shift position. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You’ll Do * First point of contact for all those entering an elevator at the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. * Make a memorable first impression by greeting everyone in a professional manner. * Operate manual or automatic elevators to transport passengers and freight to designated floors. * Monitor elevator usage to ensure capacity loads are never exceeded. Manage weight distribution in the elevators to prevent mechanical strain. * Identify and report any mechanical malfunctions, unusual sounds, or leveling issues. * Perform daily pre-shift inspections of the elevator cabin, doors, control panels, and clean tracks. * Handle freight and materials. Load and unload heavy materials, machinery, or oversized items using pallet jacks and dollies. * Arrange and confirm recreational, dining, and business activities on behalf of the requestor. * Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. * Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner. * Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. * Coordinate with vendors who supply services or goods to the workplace. * Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. * Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Qualifications

What You’ll Need * High School Diploma or GED with up to 2 years of job-related experience. * Valid driver’s license. * Experience in heavy material handling required. * Fundamental understanding of elevator components, cable systems, and hydraulic lifts required. * Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. * Physical stamina to stand for long periods of time and the strength to lift and maneuver heavy items throughout the shift. * Ability to follow basic work routines and standards in the application of work. * Communication skills to exchange straightforward information. * Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. * Strong organizational skills with an inquisitive mindset.

Additional Information