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Auto Club Group

AAA membership and travel services

Insurance Sales Agent

Full-Time
$65k/yr
Junior
Bachelor's
Matthews, NC, USA+1 moreMore locations: Charlotte, NC, USA
In PersonThe position is onsite in Matthews; occasional travel to local events may be required.
InsuranceInsurance Sales & Agency

About the job

Requirements
  • Active state Property and Casualty Insurance Sales license.
  • Active state Life and Health Insurance Sales license, or ability to obtain it within 90 days of hire.
  • Ability to qualify for, obtain, and maintain all applicable state licenses and appointments required for selling or servicing Auto Club Group membership products.
  • Ability to obtain Health and Accident licenses and appointments where applicable within the timeframe established by the business unit.
  • High school diploma or equivalent.
  • At least one year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial or banking.
  • Ability to develop, manage, and close sales opportunities through lead tracking, follow-up, pipeline management, and accountability for performance goals.
  • Ability to apply consultative selling techniques, product knowledge, listening skills, customer-needs assessment, coverage-gap identification, solution recommendations, and tailored value delivery.
  • Ability to generate new opportunities through referrals, outbound activity, networking, and other business-development efforts.
  • Proficiency with sales technology, including customer relationship management platforms and Microsoft Office applications.
  • Ability to work varied hours, including possible weekends.
  • Ability to travel to local events when required.
Responsibilities
  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch.
  • Uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed individual sales targets and incentive-plan expectations.
  • Conduct comprehensive insurance reviews to assess risk and identify coverage gaps.
  • Recommend appropriate insurance solutions and quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
  • Build and maintain rapport with members and clients, respond to inquiries with professionalism and urgency, and support customer satisfaction, loyalty, and trust in the AAA brand.
  • Engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross-sell and referral opportunities into Travel and Financial Services.
  • Build a client base through consistent outreach, proactive engagement with prospective clients, follow-up, community networking, and relationship building.
Desired Qualifications
  • Insurance experience is helpful but not required.

About the company

Auto Club Group is a regional AAA club providing membership, mobility, insurance, and travel services. The organization offers roadside assistance, insurance, travel planning, discounts, driver services, banking relationships, and member support. It serves AAA members, drivers, travelers, policyholders, families, and communities across its operating states. Its operating model centers on member services delivered through branches, contact centers, roadside networks, digital platforms, insurance operations, and partner channels. Teams work across roadside service, insurance, travel, customer support, sales, technology, finance, and operations. Teams support coordinated daily delivery.

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