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Auburn University

Associate Director - Student Counseling & Psychological Services

Mental & Behavioral HealthPosted on Nov 10
Full-timeAuburn, AL, USANo salary listedIn-person

About the Job

Requirements

  • A master's degree in Education, Counseling, Psychology, or a related field is required.
  • Seven years of experience providing counseling or psychological services are required, including five years in a college counseling center.
  • At least two years of experience supervising or leading professional-level staff are required.
  • Must hold one of the following Alabama credentials: Licensed Psychologist, Licensed Master Social Worker (LMSW), or Licensed Professional Counselor (LPC).
  • Knowledge of counseling practices, Family Educational Rights and Privacy Act (FERPA) regulations, codes of ethics, and federal and state laws related to counseling individuals is required.

Responsibilities

  • Oversee the day-to-day operations and strategic initiatives of Student Counseling and Psychological Services within Student Affairs.
  • Supervise, manage, and evaluate clinical staff, including Psychologists, Student Counselors, and Case Managers, to support effective and efficient delivery of mental health resources to students.
  • Oversee performance management for clinical service providers, including probationary reviews, performance planning, performance reviews, regular supervisee check-ins, and performance improvement plans when needed; meet university and Student Affairs deadlines.
  • Maintain a moderate clinical caseload, providing brief and clinically indicated longer-term individual and group counseling to students for developmental and psychological concerns within the center's scope-of-practice policy. Spend an average of at least 25% of total work time delivering direct clinical services over the performance year, and follow ethical and legal guidelines.
  • Document counseling progress and maintain appropriate data using Titanium Schedule. Complete accurate intake and termination reports in a timely manner and consistent with center policy and procedures. Write client documentation, including accommodation-support letters, medical referrals, and medical-withdrawal support letters.
  • Provide outreach programming about counseling center services and mental health information as appropriate to the demands of the Associate Director role.
  • Provide clinical supervision to graduate practicum clinicians and doctoral interns, and potentially unlicensed senior staff clinicians. Monitor clinical documentation, meet weekly for at least one hour with each supervisee, participate in intern and practicum training meetings, review client documentation in Titanium Schedule, and routinely review recordings for graduate practicum clinicians, doctoral interns, and unlicensed senior staff as appropriate.
  • Serve on the SCPS leadership team and assist and provide feedback to management and leadership colleagues in support of their responsibilities.
  • Lead and coordinate onboarding for new clinical staff; develop and maintain onboarding materials, orient new team members to center policies, procedures, and digital systems, facilitate initial training with relevant leadership, and serve as an early point of contact for new staff. Evaluate and refine onboarding practices to improve staff preparedness, engagement, and retention.
  • Lead the counseling center's technology maintenance and innovation, including development, implementation, and oversight of digital systems supporting clinical, administrative, and operational functions. Monitor and support technology such as Titanium, Zen Den, biofeedback equipment, and online workshops; explore technology to improve service delivery, data management, and communication; monitor digital infrastructure practices at college counseling centers; and help develop training and support resources for ethical and effective use of digital tools.
  • Assume leadership responsibilities in the Executive Director's absence.

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