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University of Wisconsin System

Statewide public university system in Wisconsin

Director of University Dining

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeStevens Point, WI, USA

About the Job

Requirements

  • A bachelor's degree in hospitality management, food service management, business administration, or a closely related field is required.
  • At least 7 years of progressive leadership experience in large-scale food service, dining services, or auxiliary operations, preferably in higher education or a similarly complex environment.
  • Demonstrated experience managing complex, multi-unit operations with full financial accountability, including budgeting, forecasting, and financial analysis.
  • Proven leadership and supervisory experience, including staff recruitment, development, performance management, and team building across diverse employee groups.
  • Experience overseeing dining technologies, such as point-of-sale systems, menu management platforms, and operational software solutions.
  • Strong knowledge of food safety, sanitation standards, and regulatory compliance, including local health department requirements.
  • Experience with procurement processes, contract management, and compliance with institutional or governmental purchasing policies.
  • Demonstrated commitment to customer service excellence and continuous improvement.
  • Successful applicants must be eligible to work in the United States as a citizen or national, lawful permanent resident, or foreign national authorized to work without employer sponsorship.
  • Employment requires a criminal background check and at least three professional references, including one current or former supervisor. References must answer questions regarding misconduct, sexual violence, and sexual harassment.

Responsibilities

  • Provides strategic leadership and oversees professional food service production and delivery across the college campus, with responsibility for customer satisfaction, cost efficiency, financial performance, and product quality.
  • Coordinates, supervises, and evaluates multiple aspects of a complex, self-operated University Dining program across multiple locations.
  • Leads the University Dining core leadership team and provides oversight for full-time, part-time, temporary, and student staff.
  • Directs the creation of food menus, pricing structures, service quality goals, and product development.
  • Exercises supervisory authority over at least 2.0 FTE employees, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and approving hours worked.
  • Serves as the unit liaison to internal and external stakeholder groups, provides organizational information, and represents the unit's interests.
  • Directs strategic planning initiatives and establishes unit objectives to ensure appropriate use of financial, administrative, and staffing resources and alignment with the strategic plan.
  • Develops operating policies and procedures to ensure adherence to production, food quality, handling, and sanitation processes and procedures.
  • Develops the unit budget.
  • Works seasonal evening and weekend hours.
  • Supports the student employee experience as part of student engagement and out-of-class learning; University Dining staff support this learning experience.

Desired Qualifications

  • Experience in a self-operated collegiate dining program or similar environment.
  • Familiarity with NACUFS, NACAS, AASHE, or other relevant professional organizations and industry standards.
  • Demonstrated commitment to sustainability initiatives, local sourcing, and environmentally responsible food service practices.
  • Experience developing and implementing strategic plans, new dining concepts, and revenue-generating initiatives.
  • Knowledge of student employment programs and experience integrating student learning and leadership development into operations.
  • Experience in marketing, branding, and using social media to promote dining programs and increase engagement.
  • Experience managing catering operations and familiarity with alcohol service regulations and policies.
  • Track record of using data analytics and assessment tools to drive decision-making and improve operational performance.
  • Excellent communication, interpersonal, and organizational skills, with the ability to engage effectively with students, staff, faculty, and external partners.
  • Preferred master's degree in hospitality management, business administration (MBA), or a related field.
  • Five professional references, including two current or former supervisors, are preferred.

About the Company

University of Wisconsin System

Statewide public university system in Wisconsin

The University of Wisconsin System is Wisconsin's statewide public higher-education network, providing university study, research and community outreach. Its institutions include research universities in Madison and Milwaukee, comprehensive universities and a polytechnic university, with undergraduate, graduate, doctoral and professional programs. The Board of Regents sets policy and approves budgets, while system administration coordinates finance, technology and shared services for the member universities. Created in 1971 by merging two public university systems under one board, it is headquartered in Madison, Wisconsin, and uses Universities of Wisconsin as its public brand.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Madison, WI
Founded
1971

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