Full-Time
Lakeside Software
201-500 employees
Digital Experience Monitoring for IT environments
No salary listed
Mid, Senior
Remote in USA
Preferred candidates from US East or Central regions.
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- Demonstrated success in developing and managing partnerships with Systems Integrators (SIs), Value Added Resellers (VARs) and other key ecosystem players in the US.
- Extensive experience in End User Computing (EUC), Automation, Observability or, Digital Workspace solution sales
- A strong background in managing channel partnerships and driving business development initiatives
- Strategic thinking, ideally experienced in driving cross-functional programs
- Ability to build relationships (internally and with partners), collaborating, and influencing others; experience working with senior executives/ partners in cross-company projects
- Strong communication skills, ability to convey complex ideas in a clear, concise manner both verbally and written; comfort in business and technical discussions
- Building, establishing and executing the regional partner strategy
- Leading and growing our go-to-market partnerships
- Driving and closing Annual Recurring Revenue engagements
- Managing key partnership areas - strategy development, stakeholder engagement plans, joint offerings, tactical execution and alignment of go-to-market functions
- Facilitating and coordinating go-to-market and internal supporting resources (incl. legal, finance etc.) to deliver desired outcomes
- Working closely with the executive team and internal functional leaders to drive action and build world-class execution capability
Lakeside Software focuses on Digital Experience Monitoring (DEM) with its main product, SysTrack, which helps large enterprises monitor and analyze IT system performance from the end user's perspective. SysTrack collects data from various devices to provide insights that assist IT departments in identifying issues and optimizing resources. The company differentiates itself by offering a comprehensive view of IT performance and user experience, which is essential for organizations reliant on IT infrastructure. Lakeside Software aims to help organizations reduce IT costs, improve system performance, and enhance user satisfaction.
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
N/A
Headquarters
Bodegraven, Netherlands
Founded
1997
Simplify's Take
What believers are saying
- Increased demand for remote work solutions boosts interest in SysTrack.
- SysTrack's availability on Microsoft Azure Marketplace expands reach and simplifies procurement.
- Recognition in Gartner Magic Quadrant strengthens Lakeside's market position.
What critics are saying
- Emerging AI-driven startups may erode Lakeside's market share.
- Rapid AI advancements could outpace Lakeside's integration capabilities.
- Data privacy concerns may arise from SysTrack's extensive data collection.
What makes Lakeside Software unique
- Lakeside Software leverages AI to optimize IT operations and enhance user experience.
- SysTrack provides unmatched data collection and analysis for digital experience management.
- Partnership with Qualtrics enhances Lakeside's employee experience technology offerings.
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Benefits
Remote Work Options
Company News
The company was recognized for its innovation and excellence in leveraging AI to optimize IT operationsBOSTON, Dec. 17, 2024 /PRNewswire/ -- Lakeside Software , the first AI-driven digital employee experience company, has been named AI Company of the Year by CIOReview. Recognized for its innovative use of AI, Lakeside empowers organizations with large, complex IT environments to gain visibility across their entire digital estate, uncovering opportunities to optimize resources.This recognition highlights Lakeside's ability to deliver high-performance solutions that drive tangible value for enterprises. A recent Gartner survey revealed that nearly two-thirds of CIOs have included AI in their innovation plans, yet deployments have grown by only 2-5% in recent years. Part of the challenge is that organizations often struggle to optimize AI for IT.Lakeside's AI purpose-built for IT helps organizations extract actionable insights from IT data to achieve goals such as reducing help desk tickets, enabling self-service for end users, and increasing employee productivity. By enhancing the employee experience, saving time, and optimizing budgets, Lakeside allows businesses to focus resources on core initiatives, not tech disruptions."On behalf of our entire company, I am very honored to receive this award as it recognizes the outstanding effort across our product and engineering teams over the last twelve months," said David Keil, CEO, Lakeside Software
BOSTON, Oct. 15, 2024 /PRNewswire/ - Lakeside Software, the leading IT data intelligence company, has been identified as a Leader by global technology research and advisory firm Information Services Group (ISG) in its 2024 Provider Lens(TM) evaluation for Future of Work Digital Employee Experience (DEX) Solutions.
BOSTON, Aug. 28, 2024 /PRNewswire/ -- Lakeside Software , the leading IT data intelligence company, has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools. The Magic Quadrant evaluated 16 vendors and recognized as a Leader based on its Ability to Execute and Completeness of Vision."Demand for objective digital employee experience (DEX) measurement and improvement is rising, as organizations recognize its impact on overall employee experience (EX). IT departments face a critical choice: stick to traditional operations and risk entering the commoditization zone, or pivot to enhancing technology value and experience. DEX is the key factor in making this decision and charting the future path," states the report.The Gartner Magic Quadrant for Digital Employee Experience Management Tools evaluates vendors on their Ability to Execute and Completeness of Vision. According to Gartner, vendors recognized as Leaders "exhibit strong execution and vision scores and exemplify the functionality required for IT organizations to continuously evaluate and improve DEX
SysTrack is "ideal for customers seeking to drive proactive IT initiatives" and received the highest score possible in data querying, root cause analysis, partner ecosystem and ten other criteriaBOSTON, July 30, 2024 /PRNewswire/ -- Lakeside Software, the leading IT data intelligence company, has been named a Leader in The Forrester Wave™: End-User Experience Management, Q3 2024 report. The report analyzed eight vendors, with Lakeside cited as "a partner of choice for many leading managed service providers." The report also recognized Lakeside's expanding ecosystem which includes partners outside of IT.The report evaluated and scored the most significant end-user experience management (EUEM) providers, including Lakeside's SysTrack, using 34 criteria. Lakeside scored the highest possible marks in nine of the "Current Offering" (the strength of each company's current offering) criteria:Agent footprintCollection frequency, reporting and storageData queryingThird-party integrationDeployment templatesClient OS supportVirtualization supportRoot cause analysis (RCA)Software Asset ManagementLakeside also earned the highest rating possible in four "Strategy" criteria:RoadmapPartner ecosystemAdoptionSupporting services and offeringsStrong references from the customer community supported the evaluation findings. Customers cited Lakeside's "exceptional support and extremely robust RCA capabilities" and "significant cost savings from using (SysTrack)." The report also noted SysTrack's "real-time reporting and market-leading data retention policies to enable deep historical analysis, making it an excellent tool for level-three RCA.""We are honored to be named a Leader by Forrester in the end-user experience management category. This recognition acknowledges for us our steadfast focus on helping customers succeed in today's digital-first world," said David Keil, CEO, Lakeside Software. "Our unmatched data collection and embedded AI engine set us apart in the digital employee experience market proving our unique ability meet the IT visibility needs of modern enterprises."Lakeside has further shown its leadership position throughout 2024 with the launch of its AI-powered SysTrack Intelligence Package, recognition as technology company of the year, recording-breaking Q1 results, and rapid response to the CrowdStrike Windows Outage to help customers assess the impact, prioritize system repairs, and monitor remediation progress through a newly developed dashboard.To access a complimentary copy of the full report, click here.About Lakeside SoftwareLakeside Software is how organizations with large, complex IT environments can finally get visibility across their entire digital estate and see how to do more with less
UK/US - Experience management company Qualtrics has partnered with IT data intelligence company Lakeside Software on employee experience technology.