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Rivian

Makes electric pickups, SUVs and delivery vans

Senior Remarketing Advisor - Pre-Owned

Logistics & TransportationPosted on Nov 9
Full-timeAtlanta, GA, USA

About the Job

Requirements

  • At least 3 years of experience in vehicle reconditioning operations or equivalent experience; significant hands-on exposure to reconditioning processes is preferred.
  • Experience in inventory management, operations, or a related role within the automotive industry at an original equipment manufacturer or major used-vehicle retailer.
  • Strong understanding of vehicle reconditioning processes and quality standards, including used-car reconditioning, service drive, body or cosmetic repair, or pre-delivery inspection workflows.
  • Experience managing third-party vendors or partners and maintaining performance-oriented relationships.
  • Knowledge of automotive and electric-vehicle service concepts and parts catalogs, including interpreting repair orders, part numbers, and service operations.
  • Ability to interpret operational and inventory data, identify trends, and make informed decisions and recommendations.
  • Experience with Microsoft Excel, Word, and PowerPoint; experience using data or business-intelligence tools such as Tableau to track key performance indicators and performance is a plus.
  • Ability to influence cross-functionally across Used Sales, Service, and Logistics without direct authority.
  • Ability to work with and strong knowledge of electric vehicles and electric-vehicle-specific systems, including batteries, software, and charging; this is strongly preferred.
  • Ability to work in a fast-paced environment and manage multiple priorities, locations, and stakeholders simultaneously.
  • Ability to work a flexible schedule, including nights, weekends, or holidays as business needs require.
  • Willingness to travel up to approximately 25% to support reconditioning sites, partners, and launches.
  • Willingness to work in varied conditions, including full-service retail or service centers, third-party auction or reconditioning facilities, and outdoor environments with unpredictable weather.
  • Ability to perform physical tasks that may include sitting for up to 2 or more hours at a time; standing for up to 8 or more hours a day; walking, bending, kneeling, lying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 pounds.
  • Frequent use of hands for grasping and using tools, entering data, writing communications, handling keys and vehicle components, and calling customers or internal partners.
  • Strong understanding of written and spoken English.
  • Ability to see, read, and interpret governmental regulations, safety rules, repair orders, inspection sheets, operating and maintenance instructions, and schematics.

Responsibilities

  • Oversee vehicle reconditioning from acquisition through final quality assurance and front-line-ready status, ensuring consistent standards across all locations.
  • Coordinate inbound and outbound logistics for pre-owned vehicles, including transportation scheduling, carrier and yard communication, gate-in and gate-out processes, and alignment of vehicle movements with reconditioning and sales priorities.
  • Coordinate with internal service locations and third-party partners on reconditioning operations, including scheduling, capacity management, and resolving blockers.
  • Monitor and enforce quality standards throughout reconditioning, ensuring vehicles meet criteria for cosmetic, mechanical, software, and safety readiness.
  • Follow up with reconditioning vendors on quality issues and drive corrective actions, timelines, and verification steps.
  • Conduct regular audits and inspections at internal and partner locations to verify adherence to reconditioning and quality standards and identify gaps or training needs.
  • Implement corrective actions and process improvements for quality, safety, or operational issues; document and standardize best practices across locations and partners.
  • Develop, document, and improve reconditioning workflows, including inspections, repair decision paths, parts ordering, detailing, software updates, and photo-ready standards.
  • Develop and maintain relationships with third-party reconditioning partners, acting as the primary operational point of contact where appropriate.
  • Evaluate partner performance based on efficiency, quality, throughput, logistics performance, and adherence to contractual and operational agreements; drive accountability and continuous improvement.
  • Ensure adherence to internal goals, key performance indicators, and compliance requirements, including safety, regulatory, and internal policy standards.
  • Work with Used Sales, Logistics, Service, Delivery, and Collision teams to coordinate operations across the vehicle life cycle.
  • Provide stakeholders and leadership with regular updates and reports on inventory status, reconditioning progress, logistics performance, and partner performance.
  • Train and mentor team members and partner teams on best practices, standard operating procedures, and quality expectations; support enablement as processes, tools, and policies evolve.
  • Encourage continuous improvement and operational excellence by soliciting feedback, raising issues quickly, and partnering across teams to implement sustainable solutions.

Desired Qualifications

  • Significant hands-on exposure to vehicle reconditioning processes.
  • Experience using data or business-intelligence tools such as Tableau to track key performance indicators and performance.
  • Strong knowledge of electric vehicles and electric-vehicle-specific systems, including batteries, software, and charging.
  • Project management experience, formal or informal, particularly in process improvement, partner onboarding, or multi-site operational initiatives.

About the Company

Rivian

Makes electric pickups, SUVs and delivery vans

Rivian designs and builds electric pickup trucks, SUVs, and delivery vans, pairing off-road ability with electronics and software it develops itself. In 2021, its R1T became the first fully electric pickup truck on the US consumer market, ahead of larger rivals such as Ford and Tesla. It makes the R1T pickup, the R1S and R2 SUVs, and commercial vans in Normal, Illinois, and sells them directly online and in its own stores rather than through dealers. Its vehicles run on Rivian's own software, which gains features through updates sent over the internet, and most revenue comes from vehicle sales, with service and optional software adding more. Rivian was founded in 2009 and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
2009

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