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EXL

Analyzes business data and runs outsourced operations

Senior Executive

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • Experience in US Healthcare calling process as AR Caller in Provider Side vertical or AR Caller in Payer Collections.
  • Minimum 1-4 years of experience in AR caller/collections or patient calling.
  • Proficient in calling US Healthcare providers, insurance companies, and other Third-Party Administrators.
  • Good communication with a neutral accent (preferred).
  • Ability to follow every aspect of Standard Operating Procedures without fail.
  • Ensure compliance with HIPAA and Office of Inspector General requirements.

Responsibilities

  • Achieve production and quality targets based on daily calls; the role is completely target oriented on the number of calls made daily.
  • Complete received audits with quality.
  • Follow project-related protocols and instructions.
  • Update logs daily, including productivity logs, clarification logs, and any other applicable logs.
  • Check with Manager or Team Lead for clarifications.
  • Promptly respond to all emails from Manager without fail.
  • Conduct all job functions in accordance with company Compliance, Information Security, and regulatory policies, procedures, and programs.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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