Customer Service
ABM UK
Customer Service
ABM UK
Cleans and maintains UK workplaces and airports
ABM UK · oxford, United Kingdom · Full-time · Posted 2026-11-02
Workplace: on_site
Department: Business Industry
Job Title: Customer Service
Hours: Full-Time
Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern.
About the Role
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities
Respond to customer enquiries by phone, email, and in person.
Resolve customer issues and complaints in a professional manner.
Process customer requests and maintain accurate records.
Provide information on products and services.
Work closely with colleagues to deliver excellent customer service.
What We're Looking For
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Positive, professional, and customer-focused attitude.
Good IT skills, including Microsoft Office.
Previous customer service experience is desirable but not essential.
What We Offer
Supportive and friendly working environment.
Training and development opportunities.
Opportunity to grow within the business.
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ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.
Explore more opportunities at ABM UK