Director – Assistant General Counsel

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Director, Assistant General Counsel

Our Capital One Legal Team.

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a financial services product lawyer to advise on Capital One’s credit card products and business operations.

Being part of Capital One’s legal team will allow you to showcase your talents in a fast paced, fun environment. If you enjoy working with a high performing team who thrive on providing creative solutions to an innovative business team, Capital One is the place for you! We foster a collaborative environment where everyone’s voice is heard. 

Working with us

How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model. Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.We recognize that everyone has a unique working pattern so we’re open to discussing flexible working arrangements that will best accommodate you.

At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. 

We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. 

A day in the life of a Capital One Director, Assistant General Counsel.

In this role, you report to the Vice President, Canada Chief Counsel and have a broad range of responsibilities in providing legal guidance on current credit card products and new business strategies. You will partner closely with business teams and stakeholders in the customer acquisition, product development, marketing, and fraud space not only to support new initiatives but ensure our current offerings are well managed.  You will have the opportunity to be innovative while ensuring that we manage risk to meet legal and regulatory requirements and continue to provide and enhance a seamless and frictionless customer experience. 

Responsibilities:

• Provide legal advice and support business partners on current products and business strategies.

• Advise on new and upcoming legislation and regulatory expectations.

• Build and maintain effective and engaging working relationships with legal colleagues, business partners, and outside counsel.

• Assist and/or lead in responding to regulatory, government, or audit requests.

• Perform other responsibilities as requested.

• Manage a team of legal professionals.

Qualifications:

• A law degree (LLB or JD) from an accredited law school and license to practice in Ontario.

• At least 15 years experience in private practice, in-house legal department, or other work setting supporting business teams in the financial services industry.

• Knowledge of the business and regulatory environment in which Capital One (Canada Branch) operates in particular, significant experience in advising on the Bank Act, including the Financial Consumer Protection Framework, OSFI Guidelines, Provincial Consumer Protection Laws, FCAC Guidance, marketing and credit bureau regulations.

• Experience advising on fraud, complaints, and recoveries.

• Knowledge of payments and commercial contracting, privacy and data protection laws.

• Fluency translating legal advice into actionable guidance for business teams.

• Ability to manage a large volume of work, including complex legal issues with minimal supervision.

• Ability and willingness to work as a team player, and comfort interacting with associates across departments and job levels.

• Proficiency in French is an asset.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).