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Wing Assistant

Subscription-based virtual assistant services for businesses

Product Manager - Onboarding

Product ManagementConfirmed live in the last 24 hours
Full-timeRemote in India

About the Job

Requirements

  • Experience optimizing product onboarding to increase conversion and reduce drop-offs.
  • Strong judgment in user experience and user interface, interaction design, and product prioritization.
  • Ability to use product usage data and customer feedback to identify gaps and prioritize improvements.
  • Ability to produce comprehensive product requirement documents, tickets, prototypes, or designs with minimal review.
  • Ability to partner with design and engineering and independently drive user experience when needed.
  • Meticulous attention to detail and focus on maintaining a simple user experience.

Responsibilities

  • Own the product roadmap and define features.
  • Own the end-to-end product experience and user experience.
  • Learn the product in depth and become an expert user.
  • Simplify complex workflows into an integrated user experience across product modules.
  • Lead design reviews and propose user experience optimizations and future features.
  • Map the product surface area, from the dashboard through its features and connections across modules.
  • Translate product understanding into onboarding, product marketing pages, and in-app education.
  • Compare specifications with staging and production environments to identify gaps and regressions.
  • Use product usage signals and customer feedback to prioritize work.
  • Reduce interface clutter and deliver simple, high-impact improvements.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size
1,001-5,000
Company stage
Seed
Total funding
$2.2M
Headquarters
Berkeley, CA
Founded
2018

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