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Murgado Automotive Group

Automotive dealerships and service centers

Luxury Automotive Service Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeChicago, IL, USA

About the Job

Requirements

  • Previous experience in automotive service management in a luxury brand (Audi, BMW, Lexus, Land Rover, Mercedes-Benz, Porsche, etc.)
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Proficiency with automotive service management software and computer systems
  • Knowledge of automotive repair processes and industry best practices

Responsibilities

  • Oversee all aspects of the service department, including staffing, training, and performance management
  • Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction
  • Monitor service department performance metrics and implement strategies to improve efficiency and profitability
  • Manage scheduling and workflow to optimize technician productivity and minimize customer wait times
  • Ensure compliance with company policies, procedures, and safety standards

About the Company

Murgado Automotive Group

Automotive dealerships and service centers

Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.

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