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IntellaTriage

After-hours nurse triage for hospice

Nurse Triage RN

Nursing & Frontline Patient CarePosted on Nov 13
Part-timeRemote in USA$25 /hr

About the Job

Requirements

  • Have or be willing to obtain a Compact Nursing License and reside and work in a current Compact state.
  • Have at least 3 years of experience as a registered nurse.
  • Have experience in a fast-paced environment such as an emergency department, surgical services, or critical care.
  • Be comfortable using technology and accessing multiple applications remotely to document during calls.
  • Be able and comfortable to type.
  • Be fluent in English.
  • Physically reside in the United States and be legally eligible to work for any employer.
  • Be able to complete the three-week orientation and training schedule described in the posting.
  • Be available to work both Saturday and Sunday on required weekends, two out of every three weekends.
  • Be available to work holidays on a rotating basis.
  • Be able to handle stress and multitask while taking a minimum of five calls per hour on weekdays and substantially more calls on weekends.
  • Be able to communicate empathetically with patients and families while adhering to client protocols.
  • Maintain continuing education units as designated by the states where calls are answered.
  • Attend in-services and additional training as needed.
  • Pass background and nurse licensing checks.
  • Have high-speed fiber-optic or coaxial cable internet; connect the provided laptop directly to the modem rather than using Wi-Fi.
  • Have a quiet, private, HIPAA-compliant home office or workspace.
  • Maintain an active home-state nursing license in good standing.

Responsibilities

  • Provide nurse triage care to patients and their families who contact the Nurse Advice Line.
  • Work the assigned weekday shifts and rotating weekend shifts, including both Saturday and Sunday on scheduled weekends.
  • Complete the three-week remote training and orientation.
  • Clock in at least 30 minutes before taking calls to prepare for the shift.
  • Remain clocked in after calls are handed off to the next shift and complete remaining charting before leaving.
  • Provide additional shifts when available for clients the nurse is trained to support.
  • Attend in-services and additional training as needed.

Desired Qualifications

  • Additional language fluency.

About the Company

IntellaTriage

After-hours nurse triage for hospice

IntellaTriage provides after-hours nurse-first triage services for hospice and home health providers (and other health organizations). Through a cloud-based platform, licensed nurses are available 24/7 to assess and triage patient needs, follow customized protocols, and guide care decisions. The company’s acquisition of NurseLine expands its capabilities to offer more comprehensive coverage and workflows for partner organizations. Compared to traditional after-hours support, IntellaTriage focuses on a nurse-led triage process with integrated, standardized protocols designed to improve patient experience, decrease unnecessary ER visits, and reduce nurse burnout. The goal is to help hospice and home health teams deliver timely, appropriate care after hours while supporting staff with reliable, scalable triage services.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Brentwood, TN
Founded
2016

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