Cloud Account Manager

Spanish Speaking, Remote, UK

Posted on 6/5/2024

Grafana Labs

Grafana Labs

1,001-5,000 employees

Open observability platform for operational data


Remote in UK

Required Skills
  • Located in the UK
  • 1+ years of technical experience, ideally with Open Source technologies, or in the Metrics/Monitoring/Observability space
  • 1+ years of sales experience within Saas space or Open Source technologies
  • Understanding of basic sales motions & GTM organization
  • Experience working remotely with an international team
  • Prior Startup experience is a bonus
  • First-class written and oral communication skills
  • Enjoy learning new technologies
  • Self-motivated, detail-oriented, and continuously learning
  • Ability to multitask within a fast-moving startup environment
  • Proactively manage a book of business to drive product adoption and revenue growth
  • Effectively communicate Grafana Labs value proposition to increase sales and expand existing customer footprints
  • Manage pipeline including activity for sales opportunities within Salesforce
  • Collaborate with Cloud Success Engineering to advance existing opportunities and build incremental revenue
  • Drive expansion revenue opportunities based on product usage and needs uncovered during customer interactions
  • Become a subject matter expert on Grafana Cloud
  • Build and iterate on sales assist framework to provide business and technical value at scale
  • Maintain professionalism, empathy, business, and technical acumen across multiple customers
  • Proactively communicate with customers and internal teams to provide feedback on products and competitive landscape
  • Problem-solving to understand customer needs and map solutions
  • Enhance customer documentation and create internal enablement material

Grafana Labs provides an open observability platform that includes Grafana for visualization, Loki for log aggregation, Mimir for metrics, and Tempo for distributed tracing, enabling unified monitoring and visualization of operational data without vendor lock-in.

Company Stage

Series D

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth



30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program