SpaceX

Builds rockets and runs Starlink satellite internet

Global Operations Manager - Country Launch

Business OperationsConfirmed live in the last 24 hours

Full-timeBastrop, TX, USANo salary listed

About the Job

Requirements

A bachelor's degree in STEM, business, economics, or finance is required.
At least 4 years of experience in business operations, project management, or strategic planning is required.
At least 1 year of experience based abroad or working with operations outside the United States is required.
At least 1 year of experience using analytical skills, such as Microsoft Office applications and Excel modeling, is required.
Willingness to travel up to 50% is required.
Willingness to work extended hours and/or weekends is required.
The position is onsite and is not remote.
Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, asylee, or eligible to obtain the required U.S. Department of State authorizations.

Responsibilities

Develop a comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations.
Track and report on key performance indicators, including activation timeliness after full market authorization, product accessibility, and operational health in live markets.
Guide planning and resource management for specific Starlink verticals, including developing business models.
Identify initiatives to improve Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink leadership.
Identify and lead process and system enhancements that improve team handoffs and execution, evolve the customer experience, or scale the business while balancing resources.
Collaborate with cross-functional teams and external resources to ensure compliance.
Support and educate internal stakeholders on market requirements and timeframes while collaborating to achieve company objectives.

Desired Qualifications

Demonstrated success working in an environment with competing priorities and aggressive schedules.
Experience leading complex operational and strategic initiatives.
Ability to define and manage a project independently.
Experience with SQL and creating or managing dashboards using data visualization tools such as Tableau, Power BI, or Looker.
Experience using programming languages such as Python, JavaScript, R, SQL, HTML, XML, CSS, or Ruby.
Strong written and verbal communication skills, particularly with senior business leaders.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK GLOBAL OPERATIONS MANAGER (COUNTRY LAUNCH)

Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
Guide planning and resource management for specific verticals within Starlink, including development of business models
Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

Bachelor’s degree in STEM, business, economics, or finance
4+ years of experience in business operations, project management, or strategic planning
1+ year experience based abroad or working with operations outside of the United States
1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:

Demonstrated success working in an environment with competing priorities and aggressive schedules
Experience leading complex operational and strategic initiatives
Ability to define and manage a project independently
Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby)
Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:

Willingness to travel up to 50%
Must be willing to work extended hours and/or weekends
This is not a remote position and would require being onsite

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

About the Company

SpaceX

Builds rockets and runs Starlink satellite internet

SpaceX builds and launches reusable rockets and spacecraft for NASA, the military, and companies, and it runs Starlink, a satellite internet service for homes and businesses. In 2020, its Dragon capsule became the first privately built spacecraft to carry astronauts to the International Space Station. Its Falcon 9 rocket lands its first stage so the booster can fly again, which cuts launch costs, while Starlink beams internet from low-orbit satellites to small dishes for a monthly fee. SpaceX also owns xAI, maker of the Grok chatbot and owner of the social network X, and is building Starship, a fully reusable rocket meant to carry people to the Moon and Mars. Elon Musk founded SpaceX in 2002, and it is based in Starbase, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Starbase, Texas
Founded: 2002

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