Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Benefits Systems Analyst

Enterprise ApplicationsUpdated on Nov 10

Full-timeBogotá, Bogota, ColombiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree is required.
Experience with benefits administration systems such as bswift or a similar platform is preferred, not required.
Understanding of employee benefits, including health, life, disability, and voluntary plans.
Comfort working with insurance carrier billing and Consolidated Omnibus Budget Reconciliation Act administration is preferred.
Proficiency with Microsoft Excel, including VLOOKUP and pivot tables.
Ability to review data carefully, identify patterns, and use findings to guide action.
Clear written and verbal communication with technical and non-technical partners.
Ability to stay organized in a fast-moving environment.
Ability to work independently and collaboratively.
Accuracy and meeting deadlines.
Openness to learning new systems and improving processes.
Value teamwork, client service, and improving the experience for others.

Responsibilities

Help clients launch and renew benefit sites accurately.
Ensure system setup reflects plan rules, rates, eligibility, and client needs.
Support a smooth experience for employees using the benefits platform.
Find, research, and resolve system issues before they affect service.
Test system changes and confirm data accuracy before go-live.
Use data checks and audits to protect quality and reduce errors.
Partner with internal teams to keep work moving and meet deadlines.
Share clear updates with clients and teammates throughout each project.
Identify process gaps and help improve team workflows.
Support carrier and payroll feed setup so data flows correctly.
Contribute to special projects that improve service and client outcomes.
Share ideas, coach teammates, and help build a collaborative team.

Desired Qualifications

Experience with benefits administration systems such as bswift or a similar platform.
Comfort working with insurance carrier billing and Consolidated Omnibus Budget Reconciliation Act administration.

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

This role helps keep employee benefits systems accurate, reliable, and ready for clients and their people. You will support system setup, testing, and ongoing updates so benefit plans work as intended and clients get a smooth experience. Your work will help protect data quality, support timely renewals, and improve how teams deliver service.

How you'll make an impact

Help clients launch and renew benefit sites with accuracy and care.
Make sure system setup reflects plan rules, rates, eligibility, and client needs.
Support a smooth experience for employees using the benefits platform.
Find, research, and resolve system issues before they affect service.
Test system changes and confirm data is correct before go-live.
Use data checks and audits to protect quality and reduce errors.
Partner with internal teams to keep work moving and meet deadlines.
Share clear updates with clients and teammates throughout each project.
Spot process gaps and help improve how the team works.
Support carrier and payroll feed setup so data flows correctly.
Contribute to special projects that improve service and client outcomes.
Share ideas, coach teammates, and help build a strong, collaborative team.

About you

You have a bachelor’s degree.
You bring experience with benefit administration systems, such as bswift or a similar platform. (This is preferred, not required).
You understand employee benefits, including health, life, disability, and voluntary plans.
You are comfortable working with insurance carrier billing and Consolidated Omnibus Budget Reconciliation Act administration. (Preferred).
You use Microsoft Excel with confidence, including VLOOKUP and pivot tables.
You can review data carefully, spot patterns, and use findings to guide action.
You communicate clearly in writing and in conversation with both technical and non-technical partners.
You stay organized and steady in a fast-moving environment.
You work well on your own and as part of a team.
You take pride in doing accurate work and meeting deadlines.
You are open to learning new systems and improving how things are done.
You value teamwork, client service, and creating a better experience for others.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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