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Appalachian Regional Healthcare

Nonprofit health system serving Appalachia

Hospital Billing Specialist

Full-TimeDeadline 9/20/27
No salary listed
Entry
Whitesburg, KY, USA
RemoteRemote or hybrid work may be available after six months at the manager’s discretion.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or GED.
  • Six months of previous experience in hospital registration, billing and collections, financial counseling, or customer service is preferred.
  • Knowledge of medical terminology is preferred.
  • Basic computer proficiency.
  • Typing speed of at least 40 words per minute.
  • Familiarity with Current Procedural Terminology and International Classification of Diseases, Ninth Revision coding is helpful.
  • Good written and verbal communication skills for account follow-up.
  • A fundamental understanding of insurance claim processing.
  • Knowledge of UB and HCFA claim forms.
  • Ability to interpret insurance explanations of benefits, handle denials, and perform follow-up with insurers.
  • Ability to maintain confidentiality and adhere to all Health Insurance Portability and Accountability Act guidelines and regulations.
Responsibilities
  • Import charges from queues in a timely manner and append modifiers or required information for claim transmission.
  • Review daily accounts ready to be billed in Waystar from Meditech.
  • Initiate corrections on claims with errors by the designated time.
  • Follow up on correspondence received that day or the previous day.
  • Cross-train on billing all lines of business for different payers.
  • Pull listings of accounts assigned for follow-up by specific payer.
  • Perform diagnostic and procedural coding.
  • Resubmit primary, secondary, and tertiary claims according to applicable regulations and policies.
  • Communicate with third-party representatives to complete claims processing and resolve problem claims.
  • Follow up daily on post-processing activity, including rejected billings, adjustments, rebilling, and denied claims.
  • Maintain accounts receivable detail for assigned accounts through tasking.
  • Maintain payer standards for the percentage of accounts more than 90 days old.
  • Work the minimum standard number of accounts per payer per day.
  • Meet or exceed monthly collection goals by payer.
  • Work all assigned accounts according to their balances.
  • Participate in educational activities and attend monthly department staff meetings.
  • Perform other duties as assigned.
Desired Qualifications
  • Six months of previous experience in hospital registration, billing and collections, financial counseling, or customer service.
  • Knowledge of medical terminology.
  • Familiarity with Current Procedural Terminology and International Classification of Diseases, Ninth Revision coding.

About the company

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Appalachian Regional Healthcare

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Website

Appalachian Regional Healthcare operates 14 nonprofit hospitals across Kentucky and West Virginia, serving rural Central Appalachia. It offers primary and specialty care, including cardiology, oncology, orthopedics, and behavioral health, plus home health, pharmacy, and rehabilitation services through over 1,300 providers. What sets ARH apart is its position as one of the region's largest employers, focused on medically underserved communities. The goal is to improve health and promote well-being for the people of Central Appalachia.

Company Size

N/A

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Barbourville, Kentucky

Founded

1955

Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 Valley College and UPIKE scholarships deepen ARH’s workforce pipeline.
  • May 2026 Middlesboro's $54 million cancer and ambulatory center expands higher-margin specialty care.
  • September 2026 ARH Institute and CEO appointments signal tighter leadership and retention controls.

What critics are saying

  • Pike County's April 2026 suit seeks $3 million, exposing weak collections.
  • Harlan ARH ended labor and delivery in February 2025, shrinking trust and volume.
  • If ARH cannot staff rural hospitals, competitors and closures will hollow its network.

What makes Appalachian Regional Healthcare unique

  • ARH runs 14 hospitals serving 500,000 Central Appalachia residents from local communities.
  • ARH pairs hospitals, residency training, and employee scholarships to lock regional talent.
  • ARH’s rural model keeps specialty care, LTACHs, and education near home.

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Benefits

  • Professional Development Budget

Company News

Nexstar Media Group
Oct 16th, 2026
Coalfields Community Health Fair connects residents with health resources.

Coalfields Community Health Fair connects residents with health resources. Posted: Oct 16, 2026 / 06:14 PM EDT Updated: Oct 16, 2026 / 06:19 PM EDT BECKLEY, WV (WVNS) - Raleigh General Hospital, Beckley Appalachian Regional Healthcare (ARH), 59News and agencies with the Beckley Partnership for Community Health are collaborating for the fourth annual Coalfields Community Health Fair. According to a press release from ARH, this year's installment of the Coalfields Community Health Fair will occur on Wednesday, October 21, 2026, from 9:00 a.m. to 1:00 p.m. at the Beckley-Raleigh County Convention Center, which is located at 200 Armory Drive in Beckley. The release included that mental health, cancer, stroke, blood pressure, dental, and diabetes screenings are some of the services that will be offered at the fair, which will have more than 60 vendors. Some of the other vendors that will be at the fair from across the region will be offering educational resources on a plethora of topics, such as rehabilitation services, cancer care, Hospice care, and women's health. Complimentary flu and Covid-19 vaccines will also be offered onsite by the Raleigh County Health Department. Additionally, attendees are invited to attend the popular "Snack Chat" series, where they will be able to snack while they learn about various issues pertaining to health, such as healthy eating habits, bariatric services, and advanced directives. Snack chat will have sessions throughout the course of the event, the release noted. At the end of the day, our shared mission is to improve the health and well-being of the communities we serve. Our partnership with Appalachian Regional Hospital reflects the belief that healthcare organizations can accomplish more when we work together. This is about sharing resources and creating opportunities for our neighbors to access valuable health information and services. We're grateful to continue this partnership for a fourth year and look forward to making a meaningful difference in our community. * David Brash, CEO of Raleigh General Hospital We focus every day on providing the highest quality care possible to our patients, but we know our services must extend far beyond the four walls of our hospitals and our clinics. This health fair, and our partnership with Raleigh General and other community partners, provides us with another opportunity to help eliminate the barriers to access faced by so many in southern West Virginia. So, we just want to encourage everyone to come out, learn more and take advantage of the valuable resources that can help them lead healthier lives. * Todd Howell, CEO of Beckley ARH

WOAY-TV
Sep 9th, 2026
Valley College, ARH sign partnership to boost health care workforce.

Valley College, ARH sign partnership to boost health care workforce. September 9, 2026 7:25 pm Beckley, WV (WOAY) - Valley College and Appalachian Regional Healthcare signed a new partnership in Beckley on Wednesday, one aimed at keeping the state's health care system running strong. West Virginia news The deal pairs the college with one of the region's largest health care employers. Valley College Campus Director Jamie Holiday said the goal is to help ARH employees continue their education. "We are partnering with Appalachian Regional Health Care to provide their employees with scholarships for all of our programs," Holiday said. The scholarships range from $3,000 toward a diploma to $6,000 for an associate's degree and $12,000 for a bachelor's. The money can go toward fields such as nursing and medical training, business, and information technology. Beckley ARH CEO Todd Howell said investing where there is growth is common sense. "Health care is definitely a growing field... in the state we're actually one of the few professions that is growing," Howell said. "So there's a lot of opportunity in health care. We have an aging population. And so there's opportunities for, you know, nurses, for CNAs, for therapists, for pharmacists. All those are in big demand in West Virginia." The benefits are not limited to ARH's workforce. Holiday said Valley students gain from the partnership as well. "They'll have more opportunity since we are a partner with ARH for any type of externships with them or jobs with them, and we'll be able to just network together," she said. Howell said the partnership also helps grow the quality of health care and health care education close to home. "They don't want to drive to Charleston or drive to another place to get an education or get health care," he said. "So I think it's important that we find providers that we can partner with who can deliver the services here in town so that people don't have to drive to get those services." Gracie Ferrell is one of the students currently working toward a nursing degree at Valley College, and she recognizes the value of what she is working toward. "It's a difficult 18 months, but it's a lifetime career," Ferrell said. "I hope to be successful, help people, and make money."

Nexstar Media Group
Sep 7th, 2026
Joey Preast of Beckley and Summers County ARH named CEO for Advanced Care.

Joey Preast of Beckley and Summers County ARH named CEO for Advanced Care. Posted: Sep 7, 2026 / 04:43 PM EDT Updated: Sep 7, 2026 / 04:43 PM EDT BECKLEY, WV (WVNS) - Appalachian Regional Healthcare (ARH) has a new CEO for Advanced Care. According to a post of the Summers County ARH Hospital Facebook page, Joey Preast was named CEO of ARH Advanced Care, and will oversee operations of long-term acute care hospitals (LTACH) in South Williamson and Hazard, Ky. His most recent position was serving as the COO of Beckley ARH Hospital and interim administrator of Tug Valley Regional Medical Center's skilled nursing facility, the post stated. Before that position, he served as the CEO of Summers County ARH Hospital and an administrator in Beckley. ARH President and CEO Hollie Harris, who also served in the position of Chair of the SRH Advanced Care Board of Directors, expressed that his experience with ARH, as well as the experience he had as a nursing home administrator before joining the team, made him a great person for the role, the post stated. During his time at both Beckley at Summers ARH, Joey proved himself to be an exceptional leader. He helped guide both facilities through periods of generational growth, while ensuring our patients receive the highest level of care. That experience, coupled with his long-term care background, will be a tremendous asset as he leads ARH Advanced Care into the future. * Hollie Harris | CEO and President, ARH The LTACHs allow ARH patients who need highly specialized care for more than 25 days a chance to stay closer to home rather than journeying farther to bigger cities, as stated on their website. It's so important that patients in our areas have the chance to recover close to home where their families and friends can visit and provide them the support they need. Our LTACH's are a much-needed service and I'm excited and honored to have the opportunity to help advance patient care and serve the ARH mission, which is to improve the health and well-being of the people of central Appalachia. * Joey Preast | CEO of Advanced Care, ARH

WWNR Radio
Sep 1st, 2026
ARH to open new Lifestyle Medicine Clinic this fall.

ARH to open new Lifestyle Medicine Clinic this fall. Appalachian Regional Healthcare will open a Lifestyle Medicine Clinic in Beckley this fall, focusing on preventive care through nutrition, exercise, stress management, and habit change. Geographic Reference The clinic will offer personalized programs aimed at reducing chronic disease risk and improving long-term health outcomes. ARH officials say education will be a major component, helping patients understand how lifestyle changes can complement traditional medical treatment. The clinic is expected to open later this season.

News-Express
Aug 13th, 2026
UPIKE, ARH and Delta Dental of Kentucky launch scholarship for future dentists.

UPIKE, ARH and Delta Dental of Kentucky launch scholarship for future dentists. * Special to Appalachian Newspapers * 5 hrs ago * Comments The University of Pikeville, Appalachian Regional Healthcare and Delta Dental of Kentucky announced in a statement Aug. 6 they have partnered to create a new scholarship program that will expand educational opportunities for future dentists while strengthening Kentucky's oral health workforce. The Delta Dental of Kentucky ARH Family Scholarship provides financial assistance to eligible dependents of ARH employees who are admitted to the UPIKE Tanner College of Dental Medicine, the statement said. Funds are applied toward tuition and other approved educational expenses, with scholarship recipients eligible to reapply annually while they remain qualified for the program, the statement said. The statement said the scholarship also encourages graduates to serve communities across the commonwealth by requiring recipients to practice in Kentucky for at least one year after earning their professional license. The initiative reflects the shared commitment of UPIKE, ARH and Delta Dental of Kentucky to increase access to dental education, invest in Kentucky families and help address the state's growing need for oral health professionals, the statement said. "This scholarship removes financial barriers for talented students while creating a pathway for future dentists to serve the people of Kentucky," said TCDM Dean Jill Keaton, DMD, MS. "We are grateful to Delta Dental of Kentucky and Appalachian Regional Healthcare for investing in the next generation of oral healthcare providers." The scholarship is an example of ARH's commitment to supporting employees and their families while creating opportunities that have a lasting impact on the communities it serves." "At ARH, we believe investing in our employees also means investing in their families and in the future of the communities they call home," said ARH President and CEO Hollie Harris. "We are proud to help create opportunities for the spouses and dependents of our employees to pursue careers in dentistry. This scholarship is another way we can support the people who make our ARH mission possible while helping create a healthier future for Kentucky." Through the scholarship, the statement said, Delta Dental of Kentucky is investing in the education of future dental professionals at TCDM while supporting ARH employees and their families. "Delta Dental of Kentucky is excited to partner with ARH to help make dental education more accessible for students pursuing their dreams at the University of Pikeville's Tanner College of Dental Medicine," said Vice President and Chief Revenue Officer for Delta Dental of Kentucky Brian Hart. "We believe this investment will create lasting benefits for Eastern Kentucky by encouraging more future dentists to serve the region and address critical oral healthcare needs."